Index  | Recent Threads  | List Attachments  | Search
 Welcome Guest  |  Register  |  Login
Login Name  Password
 

Sweet Home 3D Forum



No member browsing this thread
Thread Status: Active
Total posts in this thread: 22
Posts: 22   Pages: 3   [ Previous Page | 1 2 3 | Next Page ]
[ Jump to Last Post ]
Post new Thread
Author
Previous Thread This topic has been viewed 15359 times and has 21 replies Next Thread
Puybaret
Expert
Member's Avatar

France
Joined: Nov 7, 2005
Post Count: 9426
Status: Offline
Reply to this Post  Reply with Quote 
Re: Auto-crashing file

Excuse me if I insist, but the rendering engines at the two highest qualities don't use graphics card.
Therefore, the computed image will be always the same whatever your system or your computer is.

db4tech, if I program backup files, it will be active only if users check the matching option in preferences. Not sure the _bk is such a good idea though. wink
----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator
[May 23, 2010, 4:00:03 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
db4tech
Advanced Member



UK
Joined: May 3, 2010
Post Count: 223
Status: Offline
Reply to this Post  Reply with Quote 
Re: Auto-crashing file

Excuse me if I insist, but the rendering engines at the two highest qualities don't use graphics card.
Therefore, the computed image will be always the same whatever your system or your computer is.

db4tech, if I program backup files, it will be active only if users check the matching option in preferences. Not sure the _bk is such a good idea though. wink

I know! smile we weren't talking about rendering a final image, just opening and displaying a model without it crashing. Unless a software rending mode was used for the interactive 3D display then x-amount of memory on a graphics card will be required, which was why I asked how much memory his card had, I wondered if it was an older (very old) graphics card the texture mapping may be exceeding the cards memory.

When it comes the producing a final render (for extra acceleration) it is a shame the GPU can't be utilized in assisting the single or multiple cores of a CPU with the intensive ray-tracing calculations.

The _bk name would more or less be invisible to the end user, it was just a naming convention to allow Sweet Home to identify a back-up file over a normal user saved file.

db4tech
[May 23, 2010, 5:30:20 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
hansmex
Advanced Member
Member's Avatar

Netherlands
Joined: Sep 26, 2009
Post Count: 4005
Status: Offline
Reply to this Post  Reply with Quote 
Re: Auto-crashing file

Gentlemen:

I loaded the file on my laptop and it crashed so hard that even Windows shut down.

As to possible hardware issues:
- Laptop: Windows Vista, AMD duo-core, 2 GB of memory; I never had any trouble using SH3D (apart from all kinds of random problems and/or crashes)
- PC: Ubuntu 10.04, Intel duo-core, 4 GB of memory (of which Ubuntu only reports 3.3 GB), Intel 950 graphics chip (since updating drivers with Ubuntu 9.10 no serious SH3D problems)

I'm pretty sure the hardware isn't the problem. Maybe it's Ubuntu, in that case the problems should gradually go away as new updates are delivered. Maybe it's SH3D and then I'm sure the problems will go away if and when it becomes clear what causes them.

Emmanuel: On Sunday and Monday the PC crashed at least 5 times, I can post the log-files if you're interested.

Hans
----------------------------------------
Hans

new website - under constuction
hansdirkse.info
[May 25, 2010, 8:51:01 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
db4tech
Advanced Member



UK
Joined: May 3, 2010
Post Count: 223
Status: Offline
Reply to this Post  Reply with Quote 
Re: Auto-crashing file

Gentlemen:

I loaded the file on my laptop and it crashed so hard that even Windows shut down.

As to possible hardware issues:
- Laptop: Windows Vista, AMD duo-core, 2 GB of memory; I never had any trouble using SH3D (apart from all kinds of random problems and/or crashes)
- PC: Ubuntu 10.04, Intel duo-core, 4 GB of memory (of which Ubuntu only reports 3.3 GB), Intel 950 graphics chip (since updating drivers with Ubuntu 9.10 no serious SH3D problems)

I'm pretty sure the hardware isn't the problem. Maybe it's Ubuntu, in that case the problems should gradually go away as new updates are delivered. Maybe it's SH3D and then I'm sure the problems will go away if and when it becomes clear what causes them.

Emmanuel: On Sunday and Monday the PC crashed at least 5 times, I can post the log-files if you're interested.

Hans
Hi Hans,

With you mentioning about your Linux system only having an Intel 950 chip (please can you specify what graphic card your laptop has) I think it could still be a graphics card problem. If it is helpful I have found Sweet Home to be incredibly stable, the only time I had a problem was trying to show someone a model I had created on their system which refused to display, they were also running an Intel graphics card.

I tried opening your original model again and am able to walk around your building without any problems or crashes, I can produce some renders if needed?

By chance do you have an Nvidia graphics card you could try in your Linux system?

To try and help isolate what may be causing the problem I have removed all textures from this version of your model, which should take a lot of strain off your GPU, please can you can try loading it to see if it still crashes. Thank you.

House with double roof (no textures)

db4tech
[May 25, 2010, 9:43:38 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
hansmex
Advanced Member
Member's Avatar

Netherlands
Joined: Sep 26, 2009
Post Count: 4005
Status: Offline
Reply to this Post  Reply with Quote 
Re: Auto-crashing file

db4tech, Emmanuel:

Thanks for whitening my file; I had done that myself already to make it smaller, because I noticed the textures took a long time to render. This is strange, because I have used 75+ MB files that handled faster than this one. Problem may be that these textures are self-imported and use rather large JPG-images.

I first opened your file in SH3D v2.3 while having already another instance of SH3D open. The file opened without any problem, but there was a small quirk in the 3D display.
I then closed both instances of SH3D and opened the file in SH3D v2.4 b5. It opened but the 3D display was rather mixed up, as shown below.
I then closed the beta and re-opened the file in SH3D v2.3, this time the file crashed op opening.

As to my Ubuntu PC: the invoice I got doesn't say what kind of graphics card is in the PC. I guess it's just the graphics chip on the motherboard, if that is possible.
The fact that the file also crashed my Vista laptop suggests there is another problem.
I attach the last log file of my PC. If you can explain where to find the log-file on my Vista laptop, I can attach it as well.

Hans


----------------------------------------
Attachment hs_err_pid10838.log (49264 bytes) (Download count: 210)

----------------------------------------
Hans

new website - under constuction
hansdirkse.info
----------------------------------------
[Edit 1 times, last edit by hansmex at May 25, 2010, 10:23:10 AM]
[May 25, 2010, 10:19:44 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
db4tech
Advanced Member



UK
Joined: May 3, 2010
Post Count: 223
Status: Offline
Reply to this Post  Reply with Quote 
Re: Auto-crashing file

Below is how it is looking on my machine with version 2.3. I am also wondering if the graphics corruption you found with version 2.4, windows appearing in front of your plant, could also be a graphics card issue? I can try your file on my machine if it helps?

I did manage to crash version 2.4 beta 5 with this file but that was running under visualization, the display started to corrupt and not long after it crashed.

As for your onboard graphics chip, If you can afford I highly, highly! Recommend buying a dedicated graphics card, you will be quite shocked at the performance gains, not just with Sweet Home but with most computer applications.

I know I'm quoting UK pricing but it is just to give you an example.

Sparkle GeForce 9500GT 1GB SF-PX95GT1024U2-HP PASSIVE PCI-Express Only £49.21 if that is too much I can help with other recommendations.
By the way, don't by a GS version Nvidia card, you need a GT model. the GS is the cut down version, which is okay but no where near as powerful as a GT model.


You would also need to find out what type of dedicated graphics card slot you have inside your computer, either PCI-E or older AGP, this can be checked through open source software without having to open the case.



Rendered with Uber


db4tech
[May 25, 2010, 1:02:00 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
db4tech
Advanced Member



UK
Joined: May 3, 2010
Post Count: 223
Status: Offline
Reply to this Post  Reply with Quote 
Re: Auto-crashing file

In case a direct comparison of graphics cards helps you decide the next best course of action to take, in the previous post I displayed your model without textures on version 2.3, here is your model with textures on 2.4 beta 6 displayed with an Nvidia card.




I do hope this is helpful.
db4tech
[May 25, 2010, 7:00:48 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
hansmex
Advanced Member
Member's Avatar

Netherlands
Joined: Sep 26, 2009
Post Count: 4005
Status: Offline
Reply to this Post  Reply with Quote 
Re: Auto-crashing file

Emmanuel:

These last few days I noticed a pattern in the (frequent) crashes of SH3D. It's not only the file mentioned above, I have other files that crash too often.

I noticed that this happens especially (only?) if I start a new instance of SH3D and then open one of those files. Before (or while?) displaying the 3D-render SH3D shuts down automagically.

But, when I open a new instance of SH3D and insert at least one item, and then open one of these problem files, it opens correctly, and I can work normally on/with that file.

This suggests to me that it's not so much the file that's causing the crash, but maybe that by inserting one item there is some kind of change that prevents the crash from happening, and allows the problematic file to open and display correctly as a second instance of SH3D.

Maybe it's of any help to you. If you want I can send the file(s) and log file(s).

Hans
----------------------------------------
Hans

new website - under constuction
hansdirkse.info
[May 31, 2010, 12:30:45 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
Expert
Member's Avatar

France
Joined: Nov 7, 2005
Post Count: 9426
Status: Offline
Reply to this Post  Reply with Quote 
Re: Auto-crashing file

Hans:
As you seem to have found a way to reproduce this bug, could you test whether it happens also with the previous version(s) of Sweet Home 3D?
Thank you for your patience
----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator
[May 31, 2010, 1:06:01 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
hansmex
Advanced Member
Member's Avatar

Netherlands
Joined: Sep 26, 2009
Post Count: 4005
Status: Offline
Reply to this Post  Reply with Quote 
Re: Auto-crashing file

Emmanuel:

Using v2.3 the same thing happens: auto-crash when loading the file in the first, empty SH3D. no problems when opening as a second SH3D instance.

I downloaded and installed v2.2 but it doesn't want to run. Strange.
I looked for v2.1 here, but I cannot find the installer.

Hans
----------------------------------------
Hans

new website - under constuction
hansdirkse.info
[May 31, 2010, 2:01:54 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Posts: 22   Pages: 3   [ Previous Page | 1 2 3 | Next Page ]
[ Jump to Last Post ]
Show Printable Version of Thread  Post new Thread

  Get Sweet Home 3D at SourceForge.net. Fast, secure and Free Open Source software downloads  
© Copyright 2024 Space Mushrooms - All rights reserved