USA
Joined: Jan 9, 2021
Post Count: 175
Status:
Offline
Re: Sweet Home 3D 7.2
I can do a regular file/save of my home from within SH3D, but can't do a file/save-as nor able to save a 3D rendering from the save button. The button does nothing. Obviously it's not folder permissions if I can do a regular save there and copy files there.
----------------------------------------
Steve N Mavronis - Retired PC Tech
USA
Joined: Jan 9, 2021
Post Count: 175
Status:
Offline
Re: Sweet Home 3D 7.2
I just created a 12'x12' room with walls and attempted to save it. Nothing happened. When I exit SH3D it asks, do you want to save home? I click save the dialog box goes away. I then go to exit SH3D and it keeps asking me to save it or changes will be lost. The only way I can exit is to click on cancel or do not save and then exit. Yet on my large home model I can open it and it does at least let me "save" changes but not do a save-as so I can give it a new name without overwriting the old one. Strange... I don't know if there is something within my Windows 11 Pro installation blocking SH3D features but this is the only program to have any sort of problem. Here is a list of all installed programs on my PC:
Name & Version
Intel(R) Wireless Bluetooth(R) 22.230.0.2 AMD WVR64 1.0.2 Intel(R) Management Engine Components 1.0.0.0 AMD Radeon USB LED Application 1.0.1 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 10.0.40219 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 10.0.40219 Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 12.0.21005 Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 12.0.21005 AMD Settings 2024.0111.1250.2016 Microsoft Visual C++ 2022 X64 Additional Runtime - 14.36.32532 14.36.32532 Apple Software Update 2.7.0.3 iTunes 12.13.0.9 LibreOffice 24.2.0.3 24.2.0.3 ENE_X_AIC_HAL 1.0.6.3 AMD DVR64 1.0.2 WD_BLACK AN1500 1.0.12.0 Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 12.0.21005 WD_BLACK D50 1.0.9.0 Verbatim_SureFireGaming_Product 1.0.3.11 Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 12.0.21005 Dynamic Application Loader Host Interface Service 1.0.0.0 Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 11.0.61030 Documentation Manager 22.180.0.4 Ableton Push Driver v5.50.0 5.50.0 Intel(R) Icls 1.0.0.0 Bonjour 3.1.0.1 Apple Mobile Device Support 17.0.0.21 Intel(R) ME WMI Provider 1.0.0.0 Intel(R) Chipset Device Software 10.1.19376.8374 ENE_MousePad_HAL 1.0.2.0 4K Video Downloader 4.24.4.5430 Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532 14.36.32532 Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 11.0.61030 Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 11.0.61030 ENE Video Capture Box HAL 1.0.5.15 Intel(R) Management Engine Driver 1.0.0.0 Ableton Live 11 Lite 11.0.0.0 Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 11.0.61030 Microsoft Update Health Tools 5.72.0.0 Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532 14.36.32532 WD P40 Game Drive 1.0.2.18 Branding64 1.00.0009 ENE_External_Device_HAL 1.0.11.1 Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.36.32532 14.36.32532 ENE_EHD_M2_HAL 1.0.12.2 AMD User Experience Program Installer 2340.0.0.111
----------------------------------------
Steve N Mavronis - Retired PC Tech
Netherlands
Joined: Apr 8, 2022
Post Count: 789
Status:
Offline
Re: Sweet Home 3D 7.2
As a temporary solution you can copy the sh3d file and rename the copy to the new name you want. If windows complains about that you know it's something with windows and not Sweet Home 3D. Maybe file creation rights in windows.
ETA: oeps, missed that is not save-as for the project but for renderings. Ignore my post.
----------------------------------------
[Edit 1 times,
last edit by Keet at Feb 23, 2024, 7:43:29 PM]
France
Joined: Nov 7, 2005
Post Count: 9182
Status:
Offline
Re: Sweet Home 3D 7.2
Keet, this solution won't fix Steve's problem to save photos. It looks like Sweet Home 3D is just unable to display a file dialog box in Steve's case.
Steve, could you check if there's some error log that could explain your issue? Please open a cmd window and run Sweet Home 3D redirecting errors to a file with a command like:
"C:\Program Files\Sweet Home 3D\SweetHome3D.exe" 2>Desktop\log.txt
Then choose File > Save as menu item in Sweet Home 3D and quit. If the file log.txt contains something, please post it here.
----------------------------------------
Emmanuel Puybaret, Sweet Home 3D developer
Italy
Joined: Nov 17, 2021
Post Count: 407
Status:
Offline
Re: Sweet Home 3D 7.2
If we are lucky then there will be some java stacktrace written to stderr. You may apply the following steps to help us identify the problem:
1) Download this plugin and place it under "C:\Users\your_username\eTeks\Sweet Home 3D\plugins".
2) Start SH3D and reproduce the problem, then close SH3D (press cancel if required).
3) Open the file "C:\Users\your_username\eTeks\Sweet Home 3D\log.txt", copy the content and post it here (please use the Code button to format the text).
P.S. for Emmanuel: sorry, we have written at the same time.
----------------------------------------
[Edit 1 times,
last edit by Daniels118 at Feb 23, 2024, 6:02:20 PM]
USA
Joined: Jan 9, 2021
Post Count: 175
Status:
Offline
Re: Sweet Home 3D 7.2
I just realized the text export I did was not the main software list. It must be dependent sub-programs and other stuff. Here is a list that I just hand typed because you can't copy/paste from the Settings screens:
4K Video Downloader Abelton Live 11 Lite AMD Product Verification Tool AMD Software Apple Mobile Device Support Apple Software Update Arcade Game Series: Galaga Arcade Game Series: Ms. Pac-Man ASIO4All Audacity Bonjour Canon IJ Printer Assistant Tool Canon IJ Scan Utility Canon TS6400 Series Driver Corsair iCUE5 Software CPUID CPU-Z MSI Dashboard DesktopOK Discord DOOM Flight Of Nova Demo Focusrite Audio drivers GIMP Google Calendar Google Chrome Guitar Pro 8 Intel(R) Chipset Device Software Intel(R) Wireless Bluetooth(R) Intel Management Engine Components iTunes LibreOffice MalwareBytes Pro Microsoft Edge Microsoft Edge WebView2 Runtime Microsoft Update Health Tools Microsoft Visual C++ 2010 x64 Redistributable Microsoft Visual C++ 2010 x86 Redistributable Microsoft Visual C++ 2012 Redistributable (x64) Microsoft Visual C++ 2012 Redistributable (x86) Microsoft Visual C++ 2013 Redistributable (x64) Microsoft Visual C++ 2013 Redistributable (x86) Microsoft Visual C++ 2015-2022 Redistributable (x64) Microsoft Visual C++ 2015-2022 Redistributable (x86) MSI Center SDK Notepad++ (64-bit x64) OpenShot Video Editor Pinball Arcade Quake Quake Champions Quake Live Realtek Audio Driver Remote Desktop Connection Standard Soundbank Steam Sweet Home 3D VLC Media Player
----------------------------------------
Steve N Mavronis - Retired PC Tech
France
Joined: Nov 7, 2005
Post Count: 9182
Status:
Offline
Re: Sweet Home 3D 7.2
Thanks for this list but it won’t help me to solve your issue (yet). Please try to get the error logs as explained in my previous post.
----------------------------------------
Emmanuel Puybaret, Sweet Home 3D developer
USA
Joined: Jan 9, 2021
Post Count: 175
Status:
Offline
Re: Sweet Home 3D 7.2
I installed the plugin but I can't find the log.txt file that would have been created today. I searched my entire computer.
Just to note the SH3D program on my PC is installed at: "D:\Program Files (x86)\Sweet Home 3D"
All my saved data (house plans folder) files, renders, plugins etc. are located at these locations: "C:\Users\snmav\Pictures\House Plans" "C:\Users\snmav\Pictures\House Plans\Custom" "C:\Users\snmav\Pictures\House Plans\Models" "C:\Users\snmav\Pictures\House Plans\OldSH3D" "C:\Users\snmav\Pictures\House Plans\Plug-ins" "C:\Users\snmav\Pictures\House Plans\Renders" "C:\Users\snmav\Pictures\House Plans\SH3D Models" "C:\Users\snmav\Pictures\House Plans\SH3D Textures"
By default, homes and renders are saved (save-as when it's working) in the House Plans folder. Late I move them into other folders for organization.
Do you think I should move these folders under my main Documents library folder? It started as images in the "house plans" folder for my home remodeling related projects before I ever heard of Sweet Home 3D and just kept using it after installing SH3D.
----------------------------------------
Steve N Mavronis - Retired PC Tech
