Thailand
Joined: Jul 3, 2026
Post Count: 1
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Paid via Microsoft Store but application asking for subscription (I'm in hurry!)
Hi Support Team,
I purchased the full version of Sweet Home 3D through the Microsoft Store, but after reinstalling it from my Store Library, the application keeps asking for a subscription, and my full access is locked.
I have already tried clicking the "Restore Purchase" button inside the app, but nothing happens at all.
Here are my purchase details from my Microsoft account:
Order Number: 1008597846 Purchase Date: July 29, 2021 Product: Sweet Home 3D: Interior Design & Home Planner Status: Completed (Paid ฿519.00)
Could you please help me verify this order and restore my full license access?
