Print at Aug 19, 2026, 9:32:05 AM

Posted by nhel17 at Jul 13, 2026, 11:58:51 AM
Re: Paid via Microsoft Store but application asking for subscription (I'm in hurry!)
Hi Support Team,

I am experiencing the exact same issue. I purchased the full version of Sweet Home 3D through the Microsoft Store, but after reinstalling it, the application keeps prompting me for a subscription and my full access remains locked.

Like the original poster, I have tried clicking the "Restore Purchase" button inside the app, but nothing happens.

Here are my purchase details from my Microsoft account:

Order Number: 4297839404

Purchase Date: Saturday, March 6, 2021

Product: Sweet Home 3D (Puybaret Emmanuel)

Quantity: 1

Platform: Microsoft Store

Status: Paid (700.00 PHP)

Could you please help me verify this order and restore my full license access as well?

Thank you for your assistance.