Saudi Arabia
Joined: Oct 12, 2013
Post Count: 13
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Offline
Problem
Hi.. I'm really obsessed in your software and I assert that who developed it are geniuses! and you're better than a lot of avaricious developers who don't give anything without money I can Imagine them eating the money and say: hmmmm.. money money money! I don't care in anything except of money! I really respect you and all who work for the people not for money we back! I'm not miserly but they pay anything even 3d models and pictures in internet! am I crazy to buy a picture? I have problem before and after the update we can say since I downloaded the software When I click Furniture -> import furniture -> choose model suddenly the software closes and sometimes I be forced to open it again twice or more and this problem happens for me everyday.. yes everyday :( and in SweetHome3D only (rest software's work normally) My lovely program! I don't know If there's something I have to do before importing? sorry for my broken language because I don't speak English very well. Your sincerly: Rana
France
Joined: Nov 7, 2005
Post Count: 9426
Status:
Offline
Re: Problem
Thanks for your encouraging message But you should know that it's still possible to earn some money from an open source free program like I try to do, to be able to spend more time on its development.
Your issue looks like a problem in the driver of your graphics card. Please have a look to the FAQ if some suggestions could help you fix it. Note that you could also import directly furniture libraries available at import page, but you should fix your issue because it might provoke some crashes later.
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Emmanuel Puybaret, Sweet Home 3D creator