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Sweet Home 3D Forum
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Thread Status: Active
Total posts in this thread: 1
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quotable
Newbie
Joined: Feb 14, 2026
Post Count: 1
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Application hard crash when importing backgound image
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Hi,
New potentially paid user here. I have tried the 7.5 free version and all works ok there, I am able to import background image (blueprint).
I have installed the v7.6.3 Microsoft Store (1546) and went with the trial to see if I am willing to pay for the newer app and more content.
But right away when I select "choose image" on Background Image popup the application is hard crashing. 
I run the app on a basic HP laptop:
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 16.0 GB (15.7 GB usable)
System type 64-bit operating system, x64-based processor
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[Feb 14, 2026, 8:23:07 AM]
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