France
Joined: Jan 3, 2018
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Help me in error #622 Windows 10, Direct x failure with Intel GMA 4500
Sweet Home 3D 5.0 works very well on my HP G62 with Windows 7 64bit but fails to work with Windows 10. During start up a Direct x error message indicating it needs to be updated, is displayed and the application aborts. When checking Windows 10 with dxdiag from the command line it indicates Direct x 10 is running normally and no updates are currently available. Yet on Windows 7 dxdiag indicates newer Direct x 11 is running normally.
The issue appears to be the limited Windows 10, Java, Direct x and Intel support for the Mobile Intel 4 Graphic Chip (GMA 4500) used in this HP G62 laptop. Yet Window 10, Java, Direct x works with the 3G Pass Mark test which appears to use Direct x 10 3D graphics without issues. Also except for Sweet Home 3D 5.0, Windows 10 works well so far.
Is there some simple way for getting Windows 10 and Sweet Home 3D to work on a HP G62 laptop equipped with an Intel GMA 4500 graphic chip set? Would appreciate any suggestions to get it working.
France
Joined: Nov 7, 2005
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Re: Help me in error #622 Windows 10, Direct x failure with Intel GMA 4500
Try the /j3d.version=1.5.2 /os.arch=x86 options added to the installer as explained here.
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Emmanuel Puybaret, Sweet Home 3D creator
