Joined: Jan 21, 2014
Post Count: 4
Status:
Offline
Issues opening SweetHome3d v4.4
Hi all
I just got a new computer and I tried to install SweetHome3d v4.4. It installed fine but when I try open the application all I get is the splash screen then nothing
I am running Windows 7 Java v7 update 60 (latest) Latest video drivers
I have uninstalled and reinstalled the app several times with no luck. I have also tried running the Java Web Start version, I get the java permission screen (which I accept) but it doesnt go past the splash screen either
I have also tried running the web version and it wont run either
I am guessing it has something to do with permissions on my new computer but have no idea where to look to check
France
Joined: Nov 7, 2005
Post Count: 9426
Status:
Offline
Re: Issues opening SweetHome3d v4.4
That sounds like a video driver issue (even if you report you updated it). Did you try all the solutions proposed in the FAQ?
----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator
France
Joined: Nov 7, 2005
Post Count: 9426
Status:
Offline
Re: Issues opening SweetHome3d v4.4
Don't remove anything. I don't believe it could change something. But testing again the alternate JNLP files proposed in the FAQ, I just discovered they need to be updated to work correctly. Please try again the DirectX version for example.
----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator
Canada
Joined: Aug 16, 2010
Post Count: 2
Status:
Offline
Re: Issues opening SweetHome3d v4.4
I have used SH3D for a long time. I now have a pc running win8 64 bit and v4.4 does not and will not run at all. It keeps telling me to update direct x and open gl drivers but nothing works. I am sticking with v4.2 as I can't get it going
Canada
Joined: Aug 16, 2010
Post Count: 2
Status:
Offline
Re: Issues opening SweetHome3d v4.4
Just as a follow-up. This direct x version appears to work in windows 8 but the standard install even v4.5 fails on the same fatal error regarding direct x and open gl drivers. I have never been able to update anything that will allow a standard install since v4.2?
France
Joined: Nov 7, 2005
Post Count: 9426
Status:
Offline
Re: Issues opening SweetHome3d v4.4
If it worked with version 4.2, it probably means that your 64 bit driver is buggy, because from version 4.3, the installer installs the 64 bit version of the program on 64 bit Windows computers. If you want to run it in 32 bit mode, install Java 32 bit and run Java Web Start version or Jar executable version using javaws.exe or java.exe included in the installed JRE 32 bit.
----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator
