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soho2000
Newbie

Joined: Apr 2, 2014
Post Count: 2
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SW3D stuck on startup...please help

hi everybody,

i was working on a quite big plan...and from time to time the software jammed...restarting Sweethome3D helped... now i am stuck...because when the software opens it tries to re-open the last file and instantly get stuck again...

what can i do?

are there auto-save files to delete somewhere?

please give me a hint=)

[Apr 2, 2014, 11:59:10 AM]

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Puybaret
Expert

France
Joined: Nov 7, 2005
Post Count: 9423
Status: Offline


Re: SW3D stuck on startup...please help

The folder where recovered files are stored depends on your system:
- Under Windows Vista / 7 / 8, it's C:\Users\user\AppData\Roaming\eTeks\Sweet Home 3D\recovery folder
- Under Windows XP and previous versions of Windows, it's C:\Documents and Settings\user\Application Data\eTeks\Sweet Home 3D\recovery folder
- Under Mac OS X, it's the Library/Application Support/eTeks/Sweet Home 3D/recovery subfolder of your user folder
- Under Linux, it's .eteks/sweethome3d/recovery subfolder of your user folder
- With the portable version, it's data/recovery subfolder of Sweet Home 3D folder.

Did you try to increase the max memory to see if it works better?
----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator

[Apr 2, 2014, 1:24:51 PM]

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soho2000
Newbie

Joined: Apr 2, 2014
Post Count: 2
Status: Offline


Re: SW3D stuck on startup...please help

Merci! Emmanuel;)

i managed to get rid of the faulty recovery file which caused the problem.

put the RAM value to 4096... can´t tell if performance is better, doesn´t feel better... my machine is a 2012 hackintosh 24GB RAM for Videoediting (Premiere and AE) GPU with CUDA support

but its working=) yay=)

[Apr 3, 2014, 9:49:02 AM]

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