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Sweet Home 3D · 2024-01-01T00:00:00Z

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Sweet Home 3D Forum

Category: Help

Forum: 3D problems

Thread: 3D fatal error on Toshiba Tecra notebook with Intel GMA 450 card

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Total posts in this thread: 7

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fasulye
Newbie

Turkey
Joined: Jun 9, 2010
Post Count: 4
Status: Offline


3D fatal error on Toshiba Tecra notebook with Intel GMA 450 card

Hello,

I am using Windows XP Professional SP3.
Sweet Home 3D 2.4 cannot go in 3D mode and crashes.
I have found some topics about this problem. It looks upgrading the display adapter software will solve the problem. But using latest driver of the graphic adapter is impossible on Toshiba Tecra. Toshiba is supporting the 2006 version only and does not allow newer version to be loaded.

Is there another way to workaround, like changing some advanced parameters of the graphics adapter software?

Thanks in advance.

Bulent.

[Jun 10, 2010, 9:26:51 AM]

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Puybaret
Expert

France
Joined: Nov 7, 2005
Post Count: 9426
Status: Offline


Re: 3D fatal error on Toshiba Tecra notebook with Intel GMA 450 card

Did you try the DirectX solution described in the FAQ?
----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator

[Jun 10, 2010, 1:52:52 PM]

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fasulye
Newbie

Turkey
Joined: Jun 9, 2010
Post Count: 4
Status: Offline


Re: 3D fatal error on Toshiba Tecra notebook with Intel GMA 450 card

:))) Yesss.
The directx solution works, thank you.

[Jun 11, 2010, 8:40:25 AM]

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Puybaret
Expert

France
Joined: Nov 7, 2005
Post Count: 9426
Status: Offline


Re: 3D fatal error on Toshiba Tecra notebook with Intel GMA 450 card

Great!
Normally the switch to DirectX should be automatically done, but miserably Sweet home 3D and Java3D crashed before. sad

Would you have any hs_err_pidxxxx.log file left somewhere?
This kind of text file describes how Sweet Home 3D crashed and it could help Java 3D team to fix this bug. If you find one please copy its content in a message here.
----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator

[Jun 11, 2010, 10:22:51 AM]

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fasulye
Newbie

Turkey
Joined: Jun 9, 2010
Post Count: 4
Status: Offline


Re: 3D fatal error on Toshiba Tecra notebook with Intel GMA 450 card

Sorry i just noticed your post.
It is on my work computer. First thing in tomorrow morning.
Thanks again.
best regards.

[Jun 13, 2010, 9:05:14 AM]

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fasulye
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Turkey
Joined: Jun 9, 2010
Post Count: 4
Status: Offline


Re: 3D fatal error on Toshiba Tecra notebook with Intel GMA 450 card

Here is the file: hs_err_pid1264.log i found in sweet home 3D directory. Hope it helps.

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x274dec4d, pid=1264, tid=5024
#
# JRE version: 6.0_20-b02
# Java VM: Java HotSpot(TM) Client VM (16.3-b01 mixed mode windows-x86 )
# Problematic frame:
# C [j3dcore-d3d.dll+0xec4d]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- T H R E A D ---------------

Current thread (0x27065400): JavaThread "J3D-Renderer-1" [_thread_in_native, id=5024, stack(0x27c70000,0x27cc0000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x855de5cf

Registers:
EAX=0x27cbf4b8, EBX=0x010801ea, ECX=0x27cbfcd8, EDX=0x855de58b
ESP=0x27cbf444, EBP=0x27cbf518, ESI=0x34fa22c0, EDI=0x353e13e8
EIP=0x274dec4d, EFLAGS=0x00010246

Top of Stack: (sp=0x27cbf444)
0x27cbf444: 010801ea 00000000 27cbf4b8 353e13e8
0x27cbf454: 34fa22c0 00000000 00db9658 00000000
0x27cbf464: 00000000 0000003c 00000001 0dff8e3c
0x27cbf474: 00000000 00000000 00000002 00000001
0x27cbf484: 00000000 00000000 00000000 00000000
0x27cbf494: 00000002 00000002 00000002 0dff8e3c
0x27cbf4a4: 00000000 00000000 00000002 00000000
0x27cbf4b4: 27cbf4a0 27cbfcd8 4ff50fb8 00000001

Instructions: (pc=0x274dec4d)
0x274dec3d: ff 91 e4 00 00 00 8b 13 8d 44 24 68 50 6a 00 53
0x274dec4d: ff 52 44 db 84 24 80 00 00 00 8b 84 24 80 00 00

Stack: [0x27c70000,0x27cc0000], sp=0x27cbf444, free space=13d27cbef78k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [j3dcore-d3d.dll+0xec4d]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j javax.media.j3d.NativePipeline.texturemapping(JIIIIIIIIIII[BII)V+0
j javax.media.j3d.NativePipeline.texturemapping(Ljavax/media/j3d/Context;IIIIIIIIIII[BII)V+32
j javax.media.j3d.Canvas3D.texturemapping(Ljavax/media/j3d/Context;IIIIIIIIIII[BII)V+30
j javax.media.j3d.J3DGraphics2DImpl.copyDataToCanvas(IIIIIIII)V+188
j javax.media.j3d.J3DGraphics2DImpl.doFlush()V+227
j javax.media.j3d.J3DGraphics2DImpl.flush(Z)V+52
j com.eteks.sweethome3d.swing.HomeComponent3D$1.canvas3DPostRendered(Ljavax/media/j3d/Canvas3D;)V+27
j com.eteks.sweethome3d.j3d.Component3DManager$1.postRender()V+12
J javax.media.j3d.Renderer.doWork(J)V
j javax.media.j3d.J3dThread.run()V+19
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x27b8a800 JavaThread "pool-16-thread-1" [_thread_blocked, id=4176, stack(0x35850000,0x358a0000)]
0x27a4c800 JavaThread "pool-14-thread-1" [_thread_blocked, id=4536, stack(0x375a0000,0x375f0000)]
0x27953400 JavaThread "pool-8-thread-1" [_thread_blocked, id=3800, stack(0x28120000,0x28170000)]
0x27987000 JavaThread "J3D-InputDeviceScheduler-3" [_thread_blocked, id=6040, stack(0x35670000,0x356c0000)]
0x27986800 JavaThread "J3D-SoundSchedulerUpdateThread-3" [_thread_blocked, id=1672, stack(0x35620000,0x35670000)]
0x27940800 JavaThread "J3D-RenderStructureUpdateThread-3" [_thread_blocked, id=2488, stack(0x355d0000,0x35620000)]
0x2793fc00 JavaThread "J3D-BehaviorScheduler-3" [_thread_blocked, id=752, stack(0x35580000,0x355d0000)]
0x2793ec00 JavaThread "J3D-TransformStructureUpdateThread-3" [_thread_blocked, id=3384, stack(0x35530000,0x35580000)]
0x27985800 JavaThread "J3D-RenderingEnvironmentStructureUpdateThread-3" [_thread_blocked, id=3052, stack(0x354e0000,0x35530000)]
0x314e5800 JavaThread "J3D-SoundStructureUpdateThread-3" [_thread_blocked, id=5204, stack(0x32a50000,0x32aa0000)]
0x2792b000 JavaThread "J3D-GeometryStructureUpdateThread-3" [_thread_blocked, id=3548, stack(0x32a00000,0x32a50000)]
0x2792d400 JavaThread "J3D-BehaviorStructureUpdateThread-3" [_thread_blocked, id=5212, stack(0x31060000,0x310b0000)]
0x27a00800 JavaThread "pool-6-thread-1" [_thread_blocked, id=5668, stack(0x28b90000,0x28be0000)]
0x27a71400 JavaThread "pool-5-thread-2" [_thread_blocked, id=5308, stack(0x28b40000,0x28b90000)]
0x279a2c00 JavaThread "pool-7-thread-2" [_thread_blocked, id=4204, stack(0x28af0000,0x28b40000)]
0x278f0c00 JavaThread "pool-7-thread-1" [_thread_blocked, id=5400, stack(0x28aa0000,0x28af0000)]
0x279d1400 JavaThread "J3D-InputDeviceScheduler-2" [_thread_blocked, id=2960, stack(0x28940000,0x28990000)]
0x27a11c00 JavaThread "J3D-SoundSchedulerUpdateThread-2" [_thread_blocked, id=4948, stack(0x288f0000,0x28940000)]
0x279d6400 JavaThread "J3D-RenderStructureUpdateThread-2" [_thread_blocked, id=3976, stack(0x288a0000,0x288f0000)]
0x279d7800 JavaThread "J3D-BehaviorScheduler-2" [_thread_blocked, id=5904, stack(0x28850000,0x288a0000)]
0x278a7400 JavaThread "J3D-TransformStructureUpdateThread-2" [_thread_blocked, id=5884, stack(0x28800000,0x28850000)]
0x278a7c00 JavaThread "J3D-RenderingEnvironmentStructureUpdateThread-2" [_thread_blocked, id=5128, stack(0x287b0000,0x28800000)]
0x279d3000 JavaThread "J3D-SoundStructureUpdateThread-2" [_thread_blocked, id=4432, stack(0x28760000,0x287b0000)]
0x279d2800 JavaThread "J3D-GeometryStructureUpdateThread-2" [_thread_blocked, id=5512, stack(0x28710000,0x28760000)]
0x278f6800 JavaThread "J3D-BehaviorStructureUpdateThread-2" [_thread_blocked, id=5320, stack(0x286c0000,0x28710000)]
0x270a5800 JavaThread "J3D-MasterControl-2" [_thread_blocked, id=3632, stack(0x27820000,0x27870000)]
0x270d7400 JavaThread "J3D-NotificationThread" [_thread_blocked, id=3680, stack(0x277d0000,0x27820000)]
0x270a0800 JavaThread "J3D-TimerThread" [_thread_blocked, id=3152, stack(0x27780000,0x277d0000)]
0x27099400 JavaThread "J3D-RenderingAttributesStructureUpdateThread" [_thread_blocked, id=5800, stack(0x27730000,0x27780000)]
0x278da800 JavaThread "pool-5-thread-1" [_thread_blocked, id=3784, stack(0x28670000,0x286c0000)]
0x278ba000 JavaThread "pool-4-thread-4" [_thread_blocked, id=1068, stack(0x28620000,0x28670000)]
0x2798c400 JavaThread "pool-4-thread-3" [_thread_blocked, id=4592, stack(0x285d0000,0x28620000)]
0x278d1800 JavaThread "pool-4-thread-2" [_thread_blocked, id=5940, stack(0x28580000,0x285d0000)]
0x278d1400 JavaThread "pool-4-thread-1" [_thread_blocked, id=5412, stack(0x27430000,0x27480000)]
0x278fa400 JavaThread "TimerQueue" daemon [_thread_blocked, id=5352, stack(0x28270000,0x282c0000)]
0x00846c00 JavaThread "DestroyJavaVM" [_thread_blocked, id=2272, stack(0x008e0000,0x00930000)]
=>0x27065400 JavaThread "J3D-Renderer-1" [_thread_in_native, id=5024, stack(0x27c70000,0x27cc0000)]
0x27060c00 JavaThread "pool-2-thread-1" [_thread_in_native, id=3604, stack(0x27480000,0x274d0000)]
0x2705d800 JavaThread "AWT-EventQueue-0" [_thread_in_Java, id=5156, stack(0x273e0000,0x27430000)]
0x26cefc00 JavaThread "AWT-Windows" daemon [_thread_in_native, id=5984, stack(0x272e0000,0x27330000)]
0x26cef400 JavaThread "AWT-Shutdown" [_thread_blocked, id=3676, stack(0x27290000,0x272e0000)]
0x26ff4400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=5932, stack(0x27240000,0x27290000)]
0x26c80000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5000, stack(0x26ed0000,0x26f20000)]
0x26c79c00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=6060, stack(0x26e80000,0x26ed0000)]
0x26c78400 JavaThread "Attach Listener" daemon [_thread_blocked, id=4272, stack(0x26e30000,0x26e80000)]
0x26c76c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5908, stack(0x26de0000,0x26e30000)]
0x26c67c00 JavaThread "Finalizer" daemon [_thread_blocked, id=1524, stack(0x26d90000,0x26de0000)]
0x26c63000 JavaThread "Reference Handler" daemon [_thread_blocked, id=6116, stack(0x26d40000,0x26d90000)]

Other Threads:
0x26c60400 VMThread [stack: 0x26cf0000,0x26d40000] [id=4276]
0x26c82800 WatcherThread [stack: 0x26f20000,0x26f70000] [id=5348]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 82112K, used 7078K [0x029e0000, 0x082f0000, 0x0d480000)
eden space 73024K, 9% used [0x029e0000, 0x03081878, 0x07130000)
from space 9088K, 3% used [0x07a10000, 0x07a58178, 0x082f0000)
to space 9088K, 0% used [0x07130000, 0x07130000, 0x07a10000)
tenured generation total 181996K, used 136115K [0x0d480000, 0x1863b000, 0x229e0000)
the space 181996K, 74% used [0x0d480000, 0x1596cf30, 0x1596d000, 0x1863b000)
compacting perm gen total 20224K, used 20109K [0x229e0000, 0x23da0000, 0x269e0000)
the space 20224K, 99% used [0x229e0000, 0x23d83788, 0x23d83800, 0x23da0000)
No shared spaces configured.

Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files\Sweet Home 3D\jre6\launch4j-tmp\SweetHome3D.exe
0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000 C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x629c0000 - 0x629c9000 C:\WINDOWS\system32\LPK.DLL
0x74d90000 - 0x74dfb000 C:\WINDOWS\system32\USP10.dll
0x7c340000 - 0x7c396000 C:\Program Files\Sweet Home 3D\jre6\bin\msvcr71.dll
0x6d800000 - 0x6da97000 C:\Program Files\Sweet Home 3D\jre6\bin\client\jvm.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x6d7b0000 - 0x6d7bc000 C:\Program Files\Sweet Home 3D\jre6\bin\verify.dll
0x6d330000 - 0x6d34f000 C:\Program Files\Sweet Home 3D\jre6\bin\java.dll
0x6d290000 - 0x6d298000 C:\Program Files\Sweet Home 3D\jre6\bin\hpi.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x6d7f0000 - 0x6d7ff000 C:\Program Files\Sweet Home 3D\jre6\bin\zip.dll
0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x769c0000 - 0x76a74000 C:\WINDOWS\system32\USERENV.dll
0x5b860000 - 0x5b8b5000 C:\WINDOWS\system32\netapi32.dll
0x6d610000 - 0x6d623000 C:\Program Files\Sweet Home 3D\jre6\bin\net.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x6d000000 - 0x6d14a000 C:\Program Files\Sweet Home 3D\jre6\bin\awt.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\COMCTL32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x6d450000 - 0x6d474000 C:\Program Files\Sweet Home 3D\jre6\bin\jpeg.dll
0x6d230000 - 0x6d284000 C:\Program Files\Sweet Home 3D\jre6\bin\fontmanager.dll
0x74720000 - 0x7476c000 C:\WINDOWS\system32\MSCTF.dll
0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x605d0000 - 0x605d9000 C:\WINDOWS\system32\mslbui.dll
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\UxTheme.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x6d360000 - 0x6d366000 C:\Program Files\Sweet Home 3D\jre6\bin\jawt.dll
0x274d0000 - 0x275a3000 C:\Program Files\Sweet Home 3D\lib\j3dcore-d3d.dll
0x4fdd0000 - 0x4ff76000 C:\WINDOWS\system32\d3d9.dll
0x275b0000 - 0x275b6000 C:\WINDOWS\system32\d3d8thk.dll
0x61880000 - 0x618ba000 C:\WINDOWS\system32\OLEACC.dll
0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\shell32.dll
0x6d630000 - 0x6d639000 C:\Program Files\Sweet Home 3D\jre6\bin\nio.dll
0x7d1e0000 - 0x7d49c000 C:\WINDOWS\system32\msi.dll
0x282c0000 - 0x2831b000 C:\Program Files\Common Files\Microsoft Shared\INK\SKCHUI.DLL
0x6d1a0000 - 0x6d1c3000 C:\Program Files\Sweet Home 3D\jre6\bin\dcpr.dll
0x36ac0000 - 0x36d85000 C:\WINDOWS\system32\xpsp2res.dll

VM Arguments:
jvm_args: -Djava.library.path=lib -Xmx512m -Dj3d.rend=d3d -Dsun.java2d.d3d=true -Dsun.java2d.noddraw=false -Dsun.java2d.ddoffscreen=true -Dsun.java2d.ddscale=true -Dcom.eteks.sweethome3d.deploymentInformation=DirectX
java_command: com.eteks.sweethome3d.SweetHome3D -open D:\my documents\Kisisel\Avrupa Konutlari Atakent 2 B2 Blok D13\Yerlesim 3.sh3d
Launcher Type: SUN_STANDARD

Environment Variables:
CLASSPATH=.;C:\Program Files\Java\jre1.6.0_05\lib\ext\QTJava.zip
PATH=C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files\PC Connectivity Solution\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\SecureCRT\;C:\NTRESKIT;C:\NTRESKIT\Perl;C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;d:\my documents;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files\Sweet Home 3D\jre6\bin
USERNAME=t340003
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 6, GenuineIntel

--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 3

CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 15 stepping 6, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3

Memory: 4k page, physical 1563756k(423068k free), swap 3508188k(2331844k free)

vm_info: Java HotSpot(TM) Client VM (16.3-b01) for windows-x86 JRE (1.6.0_20-b02), built on Apr 12 2010 13:52:23 by "java_re" with MS VC++ 7.1 (VS2003)

time: Fri Jun 11 17:23:36 2010
elapsed time: 1144 seconds

[Jun 14, 2010, 6:50:04 AM]

[Link]

Puybaret
Expert

France
Joined: Nov 7, 2005
Post Count: 9426
Status: Offline


Re: 3D fatal error on Toshiba Tecra notebook with Intel GMA 450 card

Thank you for this log file.
One more thing: what version of Sweet Home 3D do you use (see About dialog)?
----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator

[Jun 14, 2010, 7:17:36 AM]

[Link]

[ ]

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Jun 19, 2025, 7:20:19 AM


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