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DirectX driver issues in windows 10
how to solve this? "sweet home 3d will exit now because of fatal error in the 3d rendering system of your computer. please update the directX/openGL drivers of your computer graphic card." i use windows 10 and my graphic card is updated thanks
Joined: Sep 28, 2015
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Re: DirectX driver issues in windows 10
I have the similar unsolved Direct x driver issues in windows 10.
Sweet Home 3D 5.0 works very well on my HP G62 with Windows 7 but fails to work with Windows 10. During start up a Direct x error message indicating it needs to be updated, is displayed and the application aborts. When checking Windows 10 with dxdiag from the command line it indicates Direct x 10 is running normally and no updates are currently available. Yet on Windows 7 dxdiag indicates newer Direct x 11 is running normally.
The issue appears to be the limited Windows 10 and Intel support for the Mobile Intel 4 Graphic Chip (GMA 4500) used in this HP G62 laptop. Yet Window 10 works with the 3G Pass Mark test which appears to use Direct x 10 3D graphics without issues. Also except for Sweet Home 3D 5.0, Windows 10 works well so far.
Is there some way for getting Windows 10 and Sweet Home 3D to work on a HP G62 laptop equipped with an Intel GMA 4500 graphic chip set? Would appreciate any suggestions to get it working.
France
Joined: Nov 7, 2005
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Re: DirectX driver issues in windows 10
Everything works well for me here and for thousands of other Sweet Home 3D users. Did you try to run Sweet Home 3D in 32 bit like proposed in the FAQ? Or run older versions?
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Emmanuel Puybaret, Sweet Home 3D creator
Spain
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Re: DirectX driver issues in windows 10
Same problem for me. Sweet Home 3D was running ok in Windows 7 64 bits on a Intel Express Q35 and now, in Windows 10 64 bits, it doesn't start and it shows same message that masapri posted.
I tried with Java Web Start using 32 bit Java VM and it works ok.
I downloaded Version 5.2 to my Windows 10 Laptop. An error message displays immediately about Direct x and the application aborts. Being simply a user who would like to make house plans and not a computer geek, is there any remedy? Rhona
United States
Joined: Mar 6, 2016
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Re: DirectX driver issues in windows 10
Hi Rhona, I have loved Sweethome for years and it's simply awesome! However this Windows 10 issue is going to be a killer to most 'non-tech users'.
Emmanuuel gave a FAQ link (see above), installing Java JRE. Then @Nightmare says it was solved with Java VM. It's quite confusing however and it's not easy to install I think.
Someone really needs to post a clear "Step-By-Step" to install the Java 32 into Windows 10 until there's a fix.
This SH3D has such potential, but this W10 issue could slow it's use dramatically.