Joined: Aug 28, 2014
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Windows freeze after add some furniture
Hi,
I'm having problems too: in my PC, Intel Core i5, 4 Gb RAM, Windows 7 64 bits, ATI Radeon HD3850, when I'm adding some elements like furniture, when I'm adding the third or fourth, Windows freeze! I have to manually restart my PC, it happens every time. Any idea? Any log to see what happen?
INDIA
Joined: Oct 28, 2013
Post Count: 137
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Re: Windows freeze after add some furniture
I suggest: 1.Go to C:\Users\Username\AppData\Roaming\eTeks\ and rename the folder "Sweet Home 3D" to "Org_Sweet Home 3D" then launch the SweetHome3D application and try to add models. If it does not crashes then the problem is any of your imported furniture model is too big or buggy.(Rename folder back to load your old preference and models). 2.If it still crashes then update ATI driver. 3.Re-download and re-install SH3D. 4.Try Java web start(Requires Java runtime latest) instead of installer.
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France
Joined: Nov 7, 2005
Post Count: 9426
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Re: Windows freeze after add some furniture
I don't think that renaming internal folders of Sweet Home 3D will change anything. Just try to update the driver of your video card, nothing else.
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Emmanuel Puybaret, Sweet Home 3D creator
