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grupinette
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Joined: Oct 20, 2013
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Impossible d'exécuter le logiciel

Bonjour,

J'ai installé le logiciel mais lorsque j'essaye de le lancer une image s'affiche quelques secondes puis rien ne se passe. J'ai suivi les conseils de la FAQ mais rien n'y fait.
J'ai également essayé la version en ligne, lorsque je double clique sur le fichier ".jar" la même image s'affiche puis disparaît et un message d'erreur est créé dans le même dossier où se trouve le fichier ".jar", je vous le joins :
# A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6ed05861, pid=5644, tid=3680 # # JRE version: Java(TM) SE Runtime Environment (7.0_45-b18) (build 1.7.0_45-b18) # Java VM: Java HotSpot(TM) Client VM (24.45-b08 mixed mode, sharing windows-x86 ) # Problematic frame: # C [aticfx32.dll+0x25861] # # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows # # If you would like to submit a bug report, please visit: # http://bugreport.sun.com/bugreport/crash.jsp # The crash happened outside the Java Virtual Machine in native code. # See problematic frame for where to report the bug. # --------------- T H R E A D --------------- Current thread (0x009eb800): JavaThread "main" [_thread_in_native, id=3680, stack(0x00a00000,0x00a50000)] siginfo: ExceptionCode=0xc0000005, reading address 0x0000013c Registers: EAX=0x00000008, EBX=0x00a4ec60, ECX=0x0000000a, EDX=0x00000000 ESP=0x00a4e270, EBP=0x00a4e27c, ESI=0x06a22898, EDI=0x06a207d0 EIP=0x6ed05861, EFLAGS=0x00010202 Top of Stack: (sp=0x00a4e270) 0x00a4e270: 00a4ec60 06a207d0 00000000 00a4ec10 0x00a4e280: 6ed03f2c 400000c0 00a4ec60 0041dcd4 0x00a4e290: 005ba7c0 400000c0 00000000 00a4e2a8 0x00a4e2a0: 00000960 400000c0 00000001 088d0000 0x00a4e2b0: 0000000a 00000000 00000008 00000007 0x00a4e2c0: 0000027c 0000073b 00000001 00000001 0x00a4e2d0: 00008bc3 00000001 00001f9d 000007fc 0x00a4e2e0: 00000001 e2f32107 000001ba 00f7ff3f Instructions: (pc=0x6ed05861) 0x6ed05841: 6e 68 88 00 00 00 6a 08 52 8b f8 ff 15 b0 a0 d2 0x6ed05851: 6e 8b f0 85 f6 74 1b 8b 47 20 8b 4f 14 83 c0 08 0x6ed05861: 8b 80 34 01 00 00 50 8b c7 e8 21 ff ff ff 8b f0 0x6ed05871: eb 02 33 f6 8b fe e8 54 24 01 00 85 c0 7c 1d 53 Register to memory mapping: EAX=0x00000008 is an unknown value EBX=0x00a4ec60 is pointing into the stack for thread: 0x009eb800 ECX=0x0000000a is an unknown value EDX=0x00000000 is an unknown value ESP=0x00a4e270 is pointing into the stack for thread: 0x009eb800 EBP=0x00a4e27c is pointing into the stack for thread: 0x009eb800 ESI=0x06a22898 is an unknown value EDI=0x06a207d0 is an unknown value Stack: [0x00a00000,0x00a50000], sp=0x00a4e270, free space=312k Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code) C [aticfx32.dll+0x25861] C [aticfx32.dll+0x23f2c] C [atigktxx.dll+0x1daf] Java frames: (J=compiled Java code, j=interpreted, Vv=VM code) j javax.media.j3d.NativePipeline.getSupportedOglVendorNative()Ljava/lang/String;+0 j javax.media.j3d.NativePipeline.getSupportedOglVendor()Ljava/lang/String;+45 j javax.media.j3d.Pipeline.useNativeOgl(ZZ)Z+0 j javax.media.j3d.MasterControl.loadLibraries()V+425 j javax.media.j3d.VirtualUniverse.<clinit>()V+209 v ~StubRoutines::call_stub j javax.media.j3d.GraphicsConfigTemplate3D.getBestConfiguration([Ljava/awt/GraphicsConfiguration;)Ljava/awt/GraphicsConfiguration;+57 j java.awt.GraphicsDevice.getBestConfiguration(Ljava/awt/GraphicsConfigTemplate;)Ljava/awt/GraphicsConfiguration;+7 j com.eteks.sweethome3d.j3d.Component3DManager.<init>()V+25 j com.eteks.sweethome3d.j3d.Component3DManager.getInstance()Lcom/eteks/sweethome3d/j3d/Component3DManager;+10 j com.eteks.sweethome3d.SweetHome3D.addComponent3DRenderingErrorObserver()V+8 j com.eteks.sweethome3d.SweetHome3D.init([Ljava/lang/String;)V+104 j com.eteks.sweethome3d.SweetHome3D.main([Ljava/lang/String;)V+8 v ~StubRoutines::call_stub j sun.reflect.NativeMethodAccessorImpl.invoke0(Ljava/lang/reflect/Method;Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+0 j sun.reflect.NativeMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+87 j sun.reflect.DelegatingMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+6 j java.lang.reflect.Method.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+57 j com.eteks.sweethome3d.SweetHome3DBootstrap.main([Ljava/lang/String;)V+362 v ~StubRoutines::call_stub --------------- P R O C E S S --------------- Java Threads: ( => current thread ) 0x0486f800 JavaThread "pool-2-thread-1" [_thread_in_native, id=3836, stack(0x05550000,0x055a0000)] 0x0486d400 JavaThread "pool-1-thread-1" [_thread_blocked, id=4196, stack(0x051d0000,0x05220000)] 0x04857800 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=5164, stack(0x052c0000,0x05310000)] 0x04859c00 JavaThread "AWT-Windows" daemon [_thread_in_native, id=1060, stack(0x05370000,0x053c0000)] 0x04859400 JavaThread "AWT-Shutdown" [_thread_blocked, id=1892, stack(0x05260000,0x052b0000)] 0x04853400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3812, stack(0x05150000,0x051a0000)] 0x00988400 JavaThread "Service Thread" daemon [_thread_blocked, id=3544, stack(0x04690000,0x046e0000)] 0x00980c00 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=2512, stack(0x04640000,0x04690000)] 0x0097f800 JavaThread "Attach Listener" daemon [_thread_blocked, id=3340, stack(0x04570000,0x045c0000)] 0x0097c800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=4012, stack(0x04450000,0x044a0000)] 0x00915000 JavaThread "Finalizer" daemon [_thread_blocked, id=5144, stack(0x043f0000,0x04440000)] 0x00910000 JavaThread "Reference Handler" daemon [_thread_blocked, id=2376, stack(0x04240000,0x04290000)] =>0x009eb800 JavaThread "main" [_thread_in_native, id=3680, stack(0x00a00000,0x00a50000)] Other Threads: 0x0090e400 VMThread [stack: 0x00c00000,0x00c50000] [id=2976] 0x00999400 WatcherThread [stack: 0x04720000,0x04770000] [id=3276] VM state:not at safepoint (normal execution) VM Mutex/Monitor currently owned by a thread: None Heap def new generation total 4928K, used 3335K [0x247d0000, 0x24d20000, 0x29d20000) eden space 4416K, 63% used [0x247d0000, 0x24a91ca0, 0x24c20000) from space 512K, 100% used [0x24ca0000, 0x24d20000, 0x24d20000) to space 512K, 0% used [0x24c20000, 0x24c20000, 0x24ca0000) tenured generation total 10944K, used 917K [0x29d20000, 0x2a7d0000, 0x347d0000) the space 10944K, 8% used [0x29d20000, 0x29e05610, 0x29e05800, 0x2a7d0000) compacting perm gen total 12288K, used 1840K [0x347d0000, 0x353d0000, 0x387d0000) the space 12288K, 14% used [0x347d0000, 0x3499c318, 0x3499c400, 0x353d0000) ro space 10240K, 41% used [0x387d0000, 0x38c01a78, 0x38c01c00, 0x391d0000) rw space 12288K, 52% used [0x391d0000, 0x398162c0, 0x39816400, 0x39dd0000) Card table byte_map: [0x00b50000,0x00c00000] byte_map_base: 0x00a2c180 Polling page: 0x00160000 Code Cache [0x02220000, 0x022e8000, 0x04220000) total_blobs=381 nmethods=87 adapters=231 free_code_cache=31990Kb largest_free_block=32757824 Compilation events (10 events): Event: 1.884 Thread 0x00980c00 83 java.util.Arrays::copyOf (19 bytes) Event: 1.884 Thread 0x00980c00 nmethod 83 0x022d9188 code [0x022d9290, 0x022d93fc] Event: 1.885 Thread 0x00980c00 84 java.lang.AbstractStringBuilder::expandCapacity (50 bytes) Event: 1.886 Thread 0x00980c00 nmethod 84 0x022d94c8 code [0x022d95e0, 0x022d9818] Event: 1.886 Thread 0x00980c00 85 java.lang.AbstractStringBuilder::<init> (12 bytes) Event: 1.886 Thread 0x00980c00 nmethod 85 0x022d9948 code [0x022d9a40, 0x022d9b50] Event: 1.886 Thread 0x00980c00 86 java.lang.System::getSecurityManager (4 bytes) Event: 1.886 Thread 0x00980c00 nmethod 86 0x022d9bc8 code [0x022d9cc0, 0x022d9d30] Event: 1.888 Thread 0x00980c00 87 java.lang.ref.Reference::get (5 bytes) Event: 1.888 Thread 0x00980c00 nmethod 87 0x022d9d88 code [0x022d9e80, 0x022d9f00] GC Heap History (2 events): Event: 1.822 GC heap before {Heap before GC invocations=0 (full 0): def new generation total 4928K, used 4416K [0x247d0000, 0x24d20000, 0x29d20000) eden space 4416K, 100% used [0x247d0000, 0x24c20000, 0x24c20000) from space 512K, 0% used [0x24c20000, 0x24c20000, 0x24ca0000) to space 512K, 0% used [0x24ca0000, 0x24ca0000, 0x24d20000) tenured generation total 10944K, used 0K [0x29d20000, 0x2a7d0000, 0x347d0000) the space 10944K, 0% used [0x29d20000, 0x29d20000, 0x29d20200, 0x2a7d0000) compacting perm gen total 12288K, used 1321K [0x347d0000, 0x353d0000, 0x387d0000) the space 12288K, 10% used [0x347d0000, 0x3491a480, 0x3491a600, 0x353d0000) ro space 10240K, 41% used [0x387d0000, 0x38c01a78, 0x38c01c00, 0x391d0000) rw space 12288K, 52% used [0x391d0000, 0x398162c0, 0x39816400, 0x39dd0000) Event: 1.829 GC heap after Heap after GC invocations=1 (full 0): def new generation total 4928K, used 512K [0x247d0000, 0x24d20000, 0x29d20000) eden space 4416K, 0% used [0x247d0000, 0x247d0000, 0x24c20000) from space 512K, 100% used [0x24ca0000, 0x24d20000, 0x24d20000) to space 512K, 0% used [0x24c20000, 0x24c20000, 0x24ca0000) tenured generation total 10944K, used 917K [0x29d20000, 0x2a7d0000, 0x347d0000) the space 10944K, 8% used [0x29d20000, 0x29e05610, 0x29e05800, 0x2a7d0000) compacting perm gen total 12288K, used 1321K [0x347d0000, 0x353d0000, 0x387d0000) the space 12288K, 10% used [0x347d0000, 0x3491a480, 0x3491a600, 0x353d0000) ro space 10240K, 41% used [0x387d0000, 0x38c01a78, 0x38c01c00, 0x391d0000) rw space 12288K, 52% used [0x391d0000, 0x398162c0, 0x39816400, 0x39dd0000) } Deoptimization events (0 events): No events Internal exceptions (10 events): Event: 0.659 Thread 0x009eb800 Threw 0x24a8dce8 at C:\re\jdk7u45\229\hotspot\src\share\vm\prims\jvm.cpp:1244 Event: 0.660 Thread 0x009eb800 Threw 0x24a93ac0 at C:\re\jdk7u45\229\hotspot\src\share\vm\prims\jvm.cpp:1244 Event: 0.660 Thread 0x009eb800 Threw 0x24a93eb0 at C:\re\jdk7u45\229\hotspot\src\share\vm\prims\jvm.cpp:1244 Event: 0.661 Thread 0x009eb800 Threw 0x24aa4610 at C:\re\jdk7u45\229\hotspot\src\share\vm\prims\jvm.cpp:1244 Event: 0.661 Thread 0x009eb800 Threw 0x24aa4a38 at C:\re\jdk7u45\229\hotspot\src\share\vm\prims\jvm.cpp:1244 Event: 1.666 Thread 0x009eb800 Threw 0x24ab50a8 at C:\re\jdk7u45\229\hotspot\src\share\vm\prims\jni.cpp:743 Event: 1.687 Thread 0x009eb800 Threw 0x24ade2a8 at C:\re\jdk7u45\229\hotspot\src\share\vm\prims\jni.cpp:717 Event: 1.749 Thread 0x009eb800 Threw 0x24b81c50 at C:\re\jdk7u45\229\hotspot\src\share\vm\prims\jni.cpp:717 Event: 1.882 Thread 0x009eb800 Threw 0x249d9e98 at C:\re\jdk7u45\229\hotspot\src\share\vm\prims\jvm.cpp:1244 Event: 1.882 Thread 0x009eb800 Threw 0x249da500 at C:\re\jdk7u45\229\hotspot\src\share\vm\prims\jvm.cpp:1244 Events (10 events): Event: 1.882 loading class 0x048db7e0 Event: 1.882 loading class 0x048db7e0 done Event: 1.882 loading class 0x39e2e240 Event: 1.882 loading class 0x39e2e240 done Event: 1.882 loading class 0x0485d8f8 Event: 1.882 loading class 0x0485d8f8 done Event: 1.883 loading class 0x39e2ff10 Event: 1.883 loading class 0x39e2ff10 done Event: 1.892 loading class 0x39e32068 Event: 1.892 loading class 0x39e32068 done Dynamic libraries: 0x00df0000 - 0x00e1f000 C:\Program Files (x86)\Java\jre7\bin\javaw.exe 0x77230000 - 0x773b0000 C:\Windows\SysWOW64\ntdll.dll 0x76870000 - 0x76980000 C:\Windows\syswow64\kernel32.dll 0x767b0000 - 0x767f7000 C:\Windows\syswow64\KERNELBASE.dll 0x766c0000 - 0x76760000 C:\Windows\syswow64\ADVAPI32.dll 0x75480000 - 0x7552c000 C:\Windows\syswow64\msvcrt.dll 0x76d80000 - 0x76d99000 C:\Windows\SysWOW64\sechost.dll 0x75620000 - 0x75710000 C:\Windows\syswow64\RPCRT4.dll 0x74c50000 - 0x74cb0000 C:\Windows\syswow64\SspiCli.dll 0x74c40000 - 0x74c4c000 C:\Windows\syswow64\CRYPTBASE.dll 0x75770000 - 0x75870000 C:\Windows\syswow64\USER32.dll 0x753d0000 - 0x75460000 C:\Windows\syswow64\GDI32.dll 0x76990000 - 0x7699a000 C:\Windows\syswow64\LPK.dll 0x74cb0000 - 0x74d4d000 C:\Windows\syswow64\USP10.dll 0x74660000 - 0x747fe000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll 0x76810000 - 0x76867000 C:\Windows\syswow64\SHLWAPI.dll 0x75710000 - 0x75770000 C:\Windows\system32\IMM32.DLL 0x74dd0000 - 0x74e9c000 C:\Windows\syswow64\MSCTF.dll 0x6fb30000 - 0x6fbef000 C:\Program Files (x86)\Java\jre7\bin\msvcr100.dll 0x6f5a0000 - 0x6f920000 C:\Program Files (x86)\Java\jre7\bin\client\jvm.dll 0x735a0000 - 0x735a7000 C:\Windows\system32\WSOCK32.dll 0x755e0000 - 0x75615000 C:\Windows\syswow64\WS2_32.dll 0x76800000 - 0x76806000 C:\Windows\syswow64\NSI.dll 0x743d0000 - 0x74402000 C:\Windows\system32\WINMM.dll 0x75460000 - 0x75465000 C:\Windows\syswow64\PSAPI.DLL 0x70730000 - 0x7073c000 C:\Program Files (x86)\Java\jre7\bin\verify.dll 0x6fc10000 - 0x6fc30000 C:\Program Files (x86)\Java\jre7\bin\java.dll 0x6fbf0000 - 0x6fc03000 C:\Program Files (x86)\Java\jre7\bin\zip.dll 0x6faa0000 - 0x6fab4000 C:\Program Files (x86)\Java\jre7\bin\net.dll 0x73eb0000 - 0x73eec000 C:\Windows\system32\mswsock.dll 0x73ea0000 - 0x73ea6000 C:\Windows\System32\wship6.dll 0x6fa90000 - 0x6fa9f000 C:\Program Files (x86)\Java\jre7\bin\nio.dll 0x74150000 - 0x74166000 C:\Windows\system32\CRYPTSP.dll 0x74110000 - 0x7414b000 C:\Windows\system32\rsaenh.dll 0x73fa0000 - 0x73fb7000 C:\Windows\system32\USERENV.dll 0x73f90000 - 0x73f9b000 C:\Windows\system32\profapi.dll 0x6efe0000 - 0x6eff0000 C:\Windows\system32\NLAapi.dll 0x6efd0000 - 0x6efe0000 C:\Windows\system32\napinsp.dll 0x6ef80000 - 0x6ef92000 C:\Windows\system32\pnrpnsp.dll 0x742b0000 - 0x742f4000 C:\Windows\system32\DNSAPI.dll 0x6efc0000 - 0x6efc8000 C:\Windows\System32\winrnr.dll 0x6ef70000 - 0x6ef7d000 C:\Windows\system32\wshbth.dll 0x73e90000 - 0x73e95000 C:\Windows\System32\wshtcpip.dll 0x74310000 - 0x7432c000 C:\Windows\system32\IPHLPAPI.DLL 0x74300000 - 0x74307000 C:\Windows\system32\WINNSI.DLL 0x6ef30000 - 0x6ef36000 C:\Windows\system32\rasadhlp.dll 0x6eef0000 - 0x6ef28000 C:\Windows\System32\fwpuclnt.dll 0x6e940000 - 0x6ea83000 C:\Program Files (x86)\Java\jre7\bin\awt.dll 0x769a0000 - 0x76a2f000 C:\Windows\syswow64\OLEAUT32.dll 0x75240000 - 0x7539c000 C:\Windows\syswow64\ole32.dll 0x6f9d0000 - 0x6f9f5000 C:\Program Files (x86)\Java\jre7\bin\jpeg.dll 0x74330000 - 0x74343000 C:\Windows\system32\DWMAPI.DLL 0x74350000 - 0x743d0000 C:\Windows\system32\uxtheme.dll 0x6fc60000 - 0x6fc98000 C:\Program Files (x86)\Java\jre7\bin\fontmanager.dll 0x10000000 - 0x1000e000 C:\Users\Caro\AppData\Local\Temp\extension2166736302759266880.dll 0x6e870000 - 0x6e938000 C:\Windows\system32\OPENGL32.dll 0x6f9a0000 - 0x6f9c2000 C:\Windows\system32\GLU32.dll 0x6ce40000 - 0x6cf27000 C:\Windows\system32\DDRAW.dll 0x6f990000 - 0x6f996000 C:\Windows\system32\DCIMAN32.dll 0x76b60000 - 0x76cfd000 C:\Windows\syswow64\SETUPAPI.dll 0x74ff0000 - 0x75017000 C:\Windows\syswow64\CFGMGR32.dll 0x75880000 - 0x75892000 C:\Windows\syswow64\DEVOBJ.dll 0x05ba0000 - 0x06645000 C:\Windows\system32\ig4icd32.dll 0x6f970000 - 0x6f978000 C:\Windows\system32\atigktxx.dll 0x74290000 - 0x74299000 C:\Windows\system32\VERSION.dll 0x6ece0000 - 0x6ed68000 C:\Windows\system32\aticfx32.dll 0x6e760000 - 0x6e84b000 C:\Windows\system32\dbghelp.dll VM Arguments: java_command: C:\Users\Caro\Downloads\SweetHome3D-3.7.jar Launcher Type: SUN_STANDARD Environment Variables: PATH=C:Windowssystem32;C:Windows;C:Windowssystem32wbem;C:WindowsSystem32WindowsPowerShellv1.0;C
:\Program Files (x86)\Microsoft SQL Server\90\Tools\binn;C:\Users\Caro\AppData\Local\Smartbar\Application\ USERNAME=Caro OS=Windows_NT PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 37 Stepping 5, GenuineIntel --------------- S Y S T E M --------------- OS: Windows 7 , 64 bit Build 7601 Service Pack 1 CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 37 stepping 5, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, popcnt, tsc, tscinvbit Memory: 4k page, physical 3984048k(2045256k free), swap 7966232k(5634220k free) vm_info: Java HotSpot(TM) Client VM (24.45-b08) for windows-x86 JRE (1.7.0_45-b18), built on Oct 8 2013 06:02:43 by "java_re" with unknown MS VC++:1600 time: Sun Oct 20 13:46:22 2013 elapsed time: 2 seconds


Merci d'avance pour votre aide.
[Oct 20, 2013, 5:41:21 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Joined: Nov 7, 2005
Post Count: 9426
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Re: Impossible d'exécuter le logiciel

Cela ressemble fortement à une erreur qui nécessite une mise à jour du driver de la carte video (erreur 3D dans la DLL aticfx32.dll préfixé par ATI). Si une mise à jour du driver et les conseils de la FAQ n'ont pas abouti à une amélioration, c'est difficile de vous aider plus...
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Emmanuel Puybaret, Sweet Home 3D creator
[Oct 21, 2013, 10:56:11 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
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