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nsokolov
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Why "Home 3D view"-window is empty (floor plan is correct...)?

Hi all.

The program works fine, but the "Home 3D view" is always empty. On the other hand I can see 3D-model in preview and in printout.
What is wrong?

Thanks in advance for help.
Regards,
Nicholas
[Apr 24, 2013, 2:29:32 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Why "Home 3D view"-window is empty (floor plan is correct...)?

What is your operating system? What version (Java Web Start or installer) do you use and with which Java version (please look at About dialog)
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Emmanuel Puybaret, Sweet Home 3D creator
[Apr 24, 2013, 4:03:16 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
nsokolov
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Re: Why "Home 3D view"-window is empty (floor plan is correct...)?

Thank you, Puybaret.

I installed SW under Win7.
Application Version - 4.0
Java version - 1.6.0_4

Regards,
Nicholas
[Apr 24, 2013, 8:10:22 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Why "Home 3D view"-window is empty (floor plan is correct...)?

Is the Java version 1.6.0_4 displayed in the About dialog of Sweet Home 3D?
If this is the case, upgrading to a more recent version of Java could help.
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Emmanuel Puybaret, Sweet Home 3D creator
[Apr 24, 2013, 9:14:35 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
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