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ekalb
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UK
Joined: Mar 10, 2012
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Sweet Home 3D Launch Issue

Hi,

First off I'd like to say thanks for making this software available - it's a fantastic product however I am now having an issue launching the application.

For the first week the program launched fine, however it then started to take several attempt to launch and now launch's the splash screen which then reamins on screen - the only way to get rid of the splash screen is to kill the Javaw.exe process.

I'm running Windows 7 (64 bit), I've updated graphic drivers & ensured that hardware accelration is set to max and now have Java SE6 Update 31 installed. I've tried all suggestions on the FAQ but to no avail. Looking in the event logs there's no record of any issue. I've uninstalled and reinstalled all elements a couple of times but still no joy. The on line version launch's fine but I really need to be able to use this offline - any help, suggestions would be gratefully received.
[Mar 10, 2012, 3:16:37 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
ekalb
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UK
Joined: Mar 10, 2012
Post Count: 2
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Re: Sweet Home 3D Launch Issue

Update: seem to have cracked it - I un-installed SweetHome 3d and ensured all folders were removed, then deleted the Sweet Home 3D Folder found at: C:\Users\{me}\AppData\Roaming
Reinstalled Sweet Home 3D 3.4 and it's launched first time.

Hope others find this useful as it was driving me nuts!
Thanks again for providing an exellent piece of software.
[Mar 10, 2012, 4:20:07 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
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