Netherlands
Joined: Sep 26, 2009
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Re: cannot create video
Before anyone can even try to answer your question, please tell us more about your hard- and software. - What computer do you have, which operating system? - Which version of SH3D are you using?
Hans
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Hans
Joined: Nov 24, 2011
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Re: cannot create video
well, i got 2 pc with same mb, running both on win7 x64. im using the last version, the create video window doesnt appear only if i load that project file that i saved in the other pc. before to save it i loaded some other models dowloaded from internet, could be this the problem?
France
Joined: Nov 7, 2005
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Re: cannot create video
It was tough but I found the problem! You created your home on a computer with multiple screen, right? And you arranged the screens to be on top of each other (not side by side)? I guessed this because the saved ordinates (y) of the photo and video dialogs are negative. Then you can't see them anymore because they are out of reach under the second computer which must have a different screen configuration. Reopen these dialogs on the first computer, move them on the main screen, save the file and transfer it again on the second computer. If needed, I can send your file with updated coordinates.
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Emmanuel Puybaret, Sweet Home 3D creator
Joined: Nov 24, 2011
Post Count: 6
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Re: cannot create video
It was tough but I found the problem! You created your home on a computer with multiple screen, right? And you arranged the screens to be on top of each other (not side by side)? I guessed this because the saved ordinates (y) of the photo and video dialogs are negative. Then you can't see them anymore because they are out of reach under the second computer which must have a different screen configuration. Reopen these dialogs on the first computer, move them on the main screen, save the file and transfer it again on the second computer. If needed, I can send your file with updated coordinates.
ahah, yes.. that's correct. thanks! now i try it... tried.. it works! Thanks a lot!
France
Joined: Nov 7, 2005
Post Count: 9426
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Re: cannot create video
Thank you for your tests. I fixed this issue in the latest Beta version 3.4. It's great because it helped me to fix this bug too.
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Emmanuel Puybaret, Sweet Home 3D creator
