Thailand
Joined: Jul 3, 2026
Post Count: 1
Status:
Offline
Paid via Microsoft Store but application asking for subscription (I'm in hurry!)
Hi Support Team,
I purchased the full version of Sweet Home 3D through the Microsoft Store, but after reinstalling it from my Store Library, the application keeps asking for a subscription, and my full access is locked.
I have already tried clicking the "Restore Purchase" button inside the app, but nothing happens at all.
Here are my purchase details from my Microsoft account:
Order Number: 1008597846 Purchase Date: July 29, 2021 Product: Sweet Home 3D: Interior Design & Home Planner Status: Completed (Paid ฿519.00)
Could you please help me verify this order and restore my full license access?
Joined: Jul 13, 2026
Post Count: 1
Status:
Offline
Re: Paid via Microsoft Store but application asking for subscription (I'm in hurry!)
Hi Support Team,
I am experiencing the exact same issue. I purchased the full version of Sweet Home 3D through the Microsoft Store, but after reinstalling it, the application keeps prompting me for a subscription and my full access remains locked.
Like the original poster, I have tried clicking the "Restore Purchase" button inside the app, but nothing happens.
Here are my purchase details from my Microsoft account:
Order Number: 4297839404
Purchase Date: Saturday, March 6, 2021
Product: Sweet Home 3D (Puybaret Emmanuel)
Quantity: 1
Platform: Microsoft Store
Status: Paid (700.00 PHP)
Could you please help me verify this order and restore my full license access as well?
Switzerland
Joined: Aug 13, 2026
Post Count: 1
Status:
Offline
Re: Paid via Microsoft Store but application asking for subscription (I'm in hurry!)
I am facing the same issue. This is not a correct for all users having purchased the solution on the Microsoft Store and is certainly against the Microsoft Store terms and conditions. Everyone who purchased the solution on the Microsoft should report them for violating the terms.
