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  Sweet Home 3D Forum
  Category: Help
  Forum: Installation
  Thread: Update 7.0.2 Not Working on Windows 11

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rblaust
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Update 7.0.2 Not Working on Windows 11
I've been using Sweet Home 3D on Windows 11 for over a year with no issues. Then I installed the 7.0.2 update version and now when I try to launch the application I get the "could not create the java virtual machine..." message. I have tried uninstalling and re-installing JAVA, rebooted (multiple times), made sure Windows was up to date, increase the RAM for JAVA and nothing has helped. Please help. As of now the application is dead.
[Oct 21, 2022, 3:03:36 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Update 7.0.2 Not Working on Windows 11
Sweet Home 3D installer comes with its own copy of Java, and you shouldn't have to install it on your side unless you need it for other purposes. But this shouldn't cause problems too.
Did you install the 32 bit or 64 bit version (see Architecture option in installer)?
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Emmanuel Puybaret, Sweet Home 3D creator
[Oct 21, 2022, 10:09:18 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
rblaust
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Re: Update 7.0.2 Not Working on Windows 11
I installed the 64 bit version
[Oct 21, 2022, 11:45:46 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Update 7.0.2 Not Working on Windows 11
Could you try to install the 32 bit version?
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Emmanuel Puybaret, Sweet Home 3D creator
[Oct 22, 2022, 4:59:00 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
rblaust
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Re: Update 7.0.2 Not Working on Windows 11
The 32 bit version worked! Thanks for your help.
[Oct 23, 2022, 1:03:10 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
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