Hungary
Joined: Feb 14, 2023
Post Count: 3
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Re: Weird 3D Artifacts
Hello dear Sweet Home 3D users.
I started using the app 2 months ago, and I loved it so far. After learning the basics, I started designing our possible new house, but my previous PC configuration was pretty poor for 3D viewing and rendering. So, last week I upgraded my PC to an AMD Radeon 6600XT/Ryzen 5700X configuration and also added 32 Gbyte Ram.
Now I'm just really sorry that I didn't run into this thread earlier. I had the same problem as many others here. With the new AMD Adrenalin drivers, neither the 2d nor 3d view works properly. The final render runs fine though. Perceived problems and renderings are available in the link bellow:
Unfortunately, I can't switch back to previous working driver versions, as there are other applications that won't run with outdated drivers, and running 32 bit applications is not an option, as I had to switch to 64 bit in December because low memory problems with the actual project size.
I have read that Emmanuel Puybaret does not have the right configuration for testing and several people here have also hit a wall with AMD support, so the solution to the problem and the timeframe is completely uncertain.
At the moment I'm completely stuck and can't move forward with my project. If the situation persists for months, I would be forced to find an alternative program or replace the 6600XT with an Nvidia RTX 3600, which I really don't want to do.
I'm wondering if some kind of crowd funding could be a solution. i.e.: could we pool the money for Emmanuel to buy let say a used 6500 XT card, which is around 130-150 Euro second hand, so he could test the cause of the problem and possibly find a solution? If there are 15 of us and we only put in 10 Euros each, we would transfer the money to Emmanuel to buy a card second hand.
France
Joined: Nov 7, 2005
Post Count: 9423
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Re: Weird 3D Artifacts
@HelonMead, it's a very nice proposal but I don't even have any PC box to welcome such a graphics card! My only PC is a Microsoft Surface and my main computer is an iMac. And reading the links posted by aminor00 and LR9215 doesn't give me that much hope that it's an easy fix. Anyway, if I could try it myself, it would be nice. Would anyone here be ok to let me run some tests on their own PC with TeamViewer? I don't think I need admin rights and a new blank user account would be probably enough.
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Emmanuel Puybaret, Sweet Home 3D creator
United Kingdom
Joined: Aug 23, 2022
Post Count: 13
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Re: Weird 3D Artifacts
@HelonMead, it's a very nice proposal but I don't even have any PC box to welcome such a graphics card! My only PC is a Microsoft Surface and my main computer is an iMac. And reading the links posted by aminor00 and LR9215 doesn't give me that much hope that it's an easy fix. Anyway, if I could try it myself, it would be nice. Would anyone here be ok to let me run some tests on their own PC with TeamViewer? I don't think I need admin rights and a new blank user account would be probably enough.
Yes, I'd be happy to help with that.
I've no idea how to private message you though. Can you email me at andrew dot minor at gmail dot com?
France
Joined: Nov 7, 2005
Post Count: 9423
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Re: Weird 3D Artifacts
Actually, I sent you a mail last week, but it probably ended in your spams. Can you check?
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Emmanuel Puybaret, Sweet Home 3D creator
Joined: Feb 18, 2023
Post Count: 1
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Re: Objets étranges en 3D
bonjour, j'ai le même problème avec la dernière version 23.2.1, j'ai envoyé un rapport d'erreur...
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[Edit 1 times,
last edit by Puybaret at Feb 18, 2023, 11:33:05 AM]
France
Joined: Nov 7, 2005
Post Count: 9423
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Re: Objets étranges en 3D
Thanks to the remote tests that I made with aminor00 and the interesting screenshots and comments sent by LR9215, I found where the bug comes from in OpenGL AMD driver, and even better, how to fix it without waiting for AMD correction. Please, use the version 7.0.2h, 7.0.2i, 7.1 and confirm it works for you.
[Edit: Sweet Home 3D 3D 7.1 was released on 3/3/2023]
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Emmanuel Puybaret, Sweet Home 3D creator
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[Edit 2 times,
last edit by Puybaret at Mar 3, 2023, 9:13:00 PM]
The only thing I noticed is that when I move around in the 3D section, random full screen stutters appear every few seconds, but as I'm a new Radeon GPU owner, I have no basis for comparison. In any case, this doesn't effect usability.
