Joined: Mar 14, 2021
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Re: Freezing in SH3D and Furniture Editor importing models
My SH3D freezes on furniture import wizard too. I'm importing .zip file that was downloaded from free 3D models page. Same as OP, model orientation screen causes freeze.
I was importing objects without any problem, then one object (I think it was the cat one) caused freeze.
Importing furniture libraries doesn't cause any problems.
France
Joined: Nov 7, 2005
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Re: Freezing in SH3D and Furniture Editor importing models
I've been trying to import both cats with Sweet Home 3D 6.5 under macOS 10.15.7, and didn't encounter any issue. There must be another problem. Does it crash with the first imported model or after you import more models?
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Emmanuel Puybaret, Sweet Home 3D creator
Joined: Mar 14, 2021
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Re: Freezing in SH3D and Furniture Editor importing models
The Cat model wasn't the first one I imported. Didn't have any problems before that. After that any model i tried (all downloaded from free 3D models page) caused crash.
Also when I tried to Modify Furniture (previously successfully imported model), I got a crash.
There doesn't seem to be problem on first page on import wizard. Model loads fine and I can rotate it. When I click continue, on the second any of the views load and application doesn't respond, doesn't close without force quit.
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I uninstalled app (with preferences), installed it again, imported (i think all) furniture libraries from download page. The cat model loads fine in 2d and 3d view. But when I just tried if it happens again with the Cat model and it crashed again.
France
Joined: Nov 7, 2005
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Re: Freezing in SH3D and Furniture Editor importing models
Send your log to me. But if you got that log after you forced Sweet Home 3D to quit, I’m not sure it will be useful. Any other log when it crashes at import time?
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Emmanuel Puybaret, Sweet Home 3D creator
France
Joined: Nov 7, 2005
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Re: Freezing in SH3D and Furniture Editor importing models
Thanks for the log you sent but it is not very useful unfortunately.
But the log line in the screen shot about a missing entitlement com.apple.security.automation.apple-events could be interesting if you could tell me what you were doing when this line was emitted, even if I'm not sure it's bound the crash.
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Emmanuel Puybaret, Sweet Home 3D creator
Joined: Mar 21, 2021
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Re: Freezing in SH3D and Furniture Editor importing models
Hi, I'm having the exact same issue.
Program freezes when getting to the model orientation screen. Happens for both .dae and .obj files (which work fine on my windows version).
I get the "spinning beachball" forever and that's it. No crash report, nothing. I also checked my logs, but could not find any of the messages that kutlu9 referred to above. The only messages related to SweetHome appear directly after I start the program:
Mar 21 17:54:23 C02YW0W4LVDQ com.apple.xpc.launchd[1]: Coalition Cache Hit: app<application.com.eteks.sweethome3d.SweetHome3D.54866379.54866409(501)> [571] Mar 21 17:54:23 C02YW0W4LVDQ SweetHome3D[3794]: getattrlist failed for /System/Library/Extensions/AppleIntelKBLGraphicsGLDriver.bundle/Contents/MacOS/AppleIntelKBLGraphicsGLDriver: #2: No such file or directory Mar 21 17:54:23 C02YW0W4LVDQ SweetHome3D[3794]: getattrlist failed for /Library/GPUBundles/AMDRadeonX4000GLDriver.bundle/Contents/MacOS/ATIRadeonX4000SCLib.dylib: #2: No such file or directory Mar 21 17:54:23 C02YW0W4LVDQ SweetHome3D[3794]: getattrlist failed for /System/Library/Extensions/AMDRadeonX4000GLDriver.bundle/Contents/MacOS/ATIRadeonX4000SCLib.dylib: #2: No such file or directory Mar 21 17:54:23 C02YW0W4LVDQ SweetHome3D[3794]: getattrlist failed for /System/Library/Frameworks/OpenGL.framework/Resources//GLRendererFloat.bundle/GLRendererFloat: #2: No such file or directory
I made sure the models are not located in any "managed" folder (like OneDrive).
If there's anything I can do to support debugging please let me know.
Thanks for the support!
Macbook Pro 15" 2019 2.6GHz Core i7 32GB RAM Radeon Pro 555X 4GB
SweetHome Version 6.5 OpenJDK Version 15.0.2 64 bit Java 3D Version 1.6.1 - JOGL 2.4.0-rc-20210111
