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Re: Freezing in SH3D and Furniture Editor importing models
As this issue still happens in version 7.0 for some users, I released a special version 7.0.2 based on JOGL RC 2.3.2 for the ones who have problems. As previously, this version won't run natively under ARM processors and can't be notarized.
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Emmanuel Puybaret, Sweet Home 3D creator
France
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Re: Freezing in SH3D and Furniture Editor importing models
For your information, I made some tests under macOS 13 Ventura which should be released in the coming days, and Sweet Home 3D versions based on JOGL RC 2.3.2 (like the ones mentioned in this thread) didn't work anymore under this system. Therefore, if you encounter an issue while importing 3D models and use Sweet Home 3D versions based on JOGL RC 2.3.2 to circumvent it, you shouldn't rush on Ventura.
Trying to reproduce this bug to fix it, I also made some tests on some recent iMac, MacBook Air and MacBook Pro running with an ARM processor under macOS 12.6 and didn't have any problem to import a 3D model on them. I conclude that some interactions with some other software might provoke this bug. Don't hesitate to post any clue which could help.
Finally, I released today a new version 7.0.5 in the Mac App Store which uses JOGL 2.4.0 under Intel and ARM processors to prevent users from being unable to launch Sweet Home 3D under macOS Ventura (version 7.0.3 used JOGL RC 2.3.2 under Intel processors and JOGL 2.4.0 under ARM processors).
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Emmanuel Puybaret, Sweet Home 3D creator
France
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Re: Freezing in SH3D and Furniture Editor importing models
A patient macOS user found the application which caused Sweet Home 3D to crash at the second step of furniture import wizard or in the materials modification dialog box. It's BetterSnapTool and as soon as you stop this program, Sweet Home 3D doesn’t hang anymore. So if you use BetterSnapTool or a similar one like Magnet, Rectangle, Moom... disable them when you want to import a 3D model or modify materials.
Being able to reproduce this bug myself is going to help a lot to fix it. Meanwhile, I'll be happy to read if stopping these tools helped you too.
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Emmanuel Puybaret, Sweet Home 3D creator
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Re: Freezing in SH3D and Furniture Editor importing models
Just wanted to confirm that I too was encountering this error on import (M1 Mac Mini and MacBook Air), and disabling BetterTouchTool (just for SH3D, otherwise still running) fixed it. What a strange bug! Thank you for the work and for the fix!
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Re: Freezing in SH3D and Furniture Editor importing models
After some investigations, I found how to really fix the bug which prevented to go beyond the first step of the furniture import wizard when an application like BetterSnapTool or Rectangle is running. You can test it with Sweet Home 3D 7.0.2d which comes with the updated version 2.4.0-rc-20221118 of JOGL library (if interested, see this technical post). This correction should work from macOS 10.14 to the last macOS version. For older versions, you'll have to quit BetterSnapTool, Rectangle or the like until further notice. I'm looking forward to reading your tests.
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Emmanuel Puybaret, Sweet Home 3D creator
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last edit by Puybaret at Mar 3, 2023, 8:58:41 PM]
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Re: Freezing in SH3D and Furniture Editor importing models
Thank you! I've been tearing my hair out trying to figure out what was going on with SH3D. I'm running the current App Store build on a 2015 3.3 GHz Core i7 iMac with 16 GB RAM. I was running MacOS 10.14.6 until a couple of weeks ago when I finally bit the bullet and changed to Monterrey 12.6.1. SH3D suddenly stopped importing anything; instead locking up until I force-quit it. Disabling BTT for SH3D immediately solved the problem. Thanks again for the tip!
France
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Re: Freezing in SH3D and Furniture Editor importing models
This bug is now fixed in the Mac App Store version 7.0.7 too. Thanks for your patience!
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Emmanuel Puybaret, Sweet Home 3D creator
France
Joined: Nov 7, 2005
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Re: Freezing in SH3D and Furniture Editor importing models
The version 7.1 released today includes the correction proposed in the temporary version 7.0.2d, and should solve the issue reported in this thread.
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Emmanuel Puybaret, Sweet Home 3D creator
