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Re: Freezing in SH3D and Furniture Editor importing models
Menu items are enabled according to the currently selection. For example, Modify walls menu item is enabled only if at least one wall is selected.
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Emmanuel Puybaret, Sweet Home 3D creator
France
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Re: Freezing in SH3D and Furniture Editor importing models
Could some of you test the Beta version Sweet Home 3D 7.0 to check if this issue still happen? Thanks
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Emmanuel Puybaret, Sweet Home 3D creator
Joined: Jul 26, 2022
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Re: Freezing in SH3D and Furniture Editor importing models
Hi Emmanuel, I am using version 7.0 (non app store) on a Mac M1 and experience the same issue (app freezes) when importing a .obj model. I've also tried to force the app to run in rosetta mode, did not help. My current workaround is: 1. Launch older version: SweetHome3D-6.6-macosx-jogl-2.3.2 2. Import .obj model 3. Launch current version - model can be used
Btw:I just wanted to thank you for the app, its so helpful for me right now! I absolutely appreciate the active communication and development as well!
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Re: Freezing in SH3D and Furniture Editor importing models
As this issue still happens in version 7.0 for some users, I released a special version 7.0.2 based on JOGL RC 2.3.2 for the ones who have problems. As previously, this version won't run natively under ARM processors and can't be notarized.
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Emmanuel Puybaret, Sweet Home 3D creator
France
Joined: Nov 7, 2005
Post Count: 9423
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Re: Freezing in SH3D and Furniture Editor importing models
For your information, I made some tests under macOS 13 Ventura which should be released in the coming days, and Sweet Home 3D versions based on JOGL RC 2.3.2 (like the ones mentioned in this thread) didn't work anymore under this system. Therefore, if you encounter an issue while importing 3D models and use Sweet Home 3D versions based on JOGL RC 2.3.2 to circumvent it, you shouldn't rush on Ventura.
Trying to reproduce this bug to fix it, I also made some tests on some recent iMac, MacBook Air and MacBook Pro running with an ARM processor under macOS 12.6 and didn't have any problem to import a 3D model on them. I conclude that some interactions with some other software might provoke this bug. Don't hesitate to post any clue which could help.
Finally, I released today a new version 7.0.5 in the Mac App Store which uses JOGL 2.4.0 under Intel and ARM processors to prevent users from being unable to launch Sweet Home 3D under macOS Ventura (version 7.0.3 used JOGL RC 2.3.2 under Intel processors and JOGL 2.4.0 under ARM processors).
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Emmanuel Puybaret, Sweet Home 3D creator
France
Joined: Nov 7, 2005
Post Count: 9423
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Re: Freezing in SH3D and Furniture Editor importing models
A patient macOS user found the application which caused Sweet Home 3D to crash at the second step of furniture import wizard or in the materials modification dialog box. It's BetterSnapTool and as soon as you stop this program, Sweet Home 3D doesn’t hang anymore. So if you use BetterSnapTool or a similar one like Magnet, Rectangle, Moom... disable them when you want to import a 3D model or modify materials.
Being able to reproduce this bug myself is going to help a lot to fix it. Meanwhile, I'll be happy to read if stopping these tools helped you too.
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Emmanuel Puybaret, Sweet Home 3D creator
Joined: Nov 25, 2017
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Re: Freezing in SH3D and Furniture Editor importing models
Just wanted to confirm that I too was encountering this error on import (M1 Mac Mini and MacBook Air), and disabling BetterTouchTool (just for SH3D, otherwise still running) fixed it. What a strange bug! Thank you for the work and for the fix!
France
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Re: Freezing in SH3D and Furniture Editor importing models
After some investigations, I found how to really fix the bug which prevented to go beyond the first step of the furniture import wizard when an application like BetterSnapTool or Rectangle is running. You can test it with Sweet Home 3D 7.0.2d which comes with the updated version 2.4.0-rc-20221118 of JOGL library (if interested, see this technical post). This correction should work from macOS 10.14 to the last macOS version. For older versions, you'll have to quit BetterSnapTool, Rectangle or the like until further notice. I'm looking forward to reading your tests.
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Emmanuel Puybaret, Sweet Home 3D creator
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[Edit 1 times,
last edit by Puybaret at Mar 3, 2023, 8:58:41 PM]
