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Thread: SweetHome3d shut down after some seconds

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C_Valanc
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Joined: Jun 11, 2009
Post Count: 4
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SweetHome3d shut down after some seconds

When I start "SweetHome3D.exe". The SweetHome3D window is displayed some seconds and then is closed. Same problem with "SweetHome3D.jnlp".

But, strangely for me, if I use SweetHome3D-2.0.jar, the software is entirely usable !

First lines of Error files "hs_err_pidxxxx.log" :

- With "SweetHome3D.exe", :
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6941084a, pid=4088, tid=4016
#
# JRE version: 6.0_14-b08
# Java VM: Java HotSpot(TM) Client VM (14.0-b16 mixed mode windows-x86 )
# Problematic frame:
# C [atioglxx.dll+0x41084a]
#

- With "SweetHome3D.jnlp" :
#
# An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6941084a, pid=1792, tid=3524
#
# Java VM: Java HotSpot(TM) Client VM (11.3-b02 mixed mode windows-x86)
# Problematic frame:
# C [atioglxx.dll+0x41084a]
#

From which is coming this problem (also with 1.6, 1.7, 1.8) ?

Thanks.

[Note: this thread was started on sourceforge.net forums]

[Jun 11, 2009, 12:44:00 PM]

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Puybaret
Expert

France
Joined: Nov 7, 2005
Post Count: 9418
Status: Offline


Re: SweetHome3d shut down after some seconds

One of the differences between the installer/Java Web Start version and the Jar executable version is the max amount of memory required by Sweet Home 3D to run.
Please, run SweetHome3D-2.0.jar with the following command (use Windows Start menu > Execute dialog box and replace "C:\path\to\" by the exact location where SweetHome3D-2.0.jar can be found):

javaw -Xmx512m -jar C:\path\to\SweetHome3D-2.0.jar

then with the following command:

javaw -Xmx1024m -jar C:\path\to\SweetHome3D-2.0.jar

and report here if both commands worked correctly.
Thank you for your help.

----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator

[Jun 11, 2009, 1:03:00 PM]

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C_Valanc
Newbie

Joined: Jun 11, 2009
Post Count: 4
Status: Offline


Re: SweetHome3d shut down after some seconds

javaw -Xmx512m -jar "C:\Program Files\Sweet Home 3D\SweetHome3D-2.0.jar"
It is well.

javaw -Xmx1024m -jar "C:\Program Files\Sweet Home 3D\SweetHome3D-2.0.jar"
SweetHome3D window is displayed some seconds and then is closed, as for SweetHome3D-2.0.exe and SweetHome3D-2.0.jnlp

[Jun 11, 2009, 3:06:00 PM]

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Puybaret
Expert

France
Joined: Nov 7, 2005
Post Count: 9418
Status: Offline


Re: SweetHome3d shut down after some seconds

Thank you for these tests.
It looks like that requesting too much max memory may cause some problems.
Could you describe your operating system and confirm that the following JNLP file works:
http://www.sweethome3d.eu/SweetHome3D-512MB.jnlp

----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator

[Jun 11, 2009, 3:45:00 PM]

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C_Valanc
Newbie

Joined: Jun 11, 2009
Post Count: 4
Status: Offline


Re: SweetHome3d shut down after some seconds

With the following JNLP file "http://www.sweethome3d.eu/SweetHome3D-512MB.jnlp" the SweetHome3D window is displayed some seconds and then is closed...

My Operating System :
Microsoft Windows XP Home Edition
Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)

[Jun 11, 2009, 4:58:00 PM]

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Puybaret
Expert

France
Joined: Nov 7, 2005
Post Count: 9418
Status: Offline


Re: SweetHome3d shut down after some seconds

Thank you for this information.

One last thing if you're ok:
Could you try older versions of Sweet Home 3D available at http://sourceforge.net/project/showfiles.php?...568&package_id=245525 , like version 1.8 http://prdownloads.sourceforge.net/sweethome3d/SweetHome3D-1.8-windows.exe
Maybe they fail also on your computer...

----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator

[Jun 11, 2009, 8:04:00 PM]

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C_Valanc
Newbie

Joined: Jun 11, 2009
Post Count: 4
Status: Offline


Re: SweetHome3d shut down after some seconds

I had the same problem after the version 1.4 (the first as I used), with 1.6 and 1.8 in the default directory. Same problem when I install the new version after I had uninstalled the previous version. Only the versions .jar was working.

I has just to install the versions 1.5, 1.6, 1.7, 1.8 and 2.0 in different directories.
* the versions 1.6, 1.7 and 1.8 run properly, in opposition to my previous tests (an old file not uninstalled ?).
* in these same conditions, the version 2.0 starts and then stops after 2 or 3 s.

[Jun 12, 2009, 10:41:00 AM]

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Puybaret
Expert

France
Joined: Nov 7, 2005
Post Count: 9418
Status: Offline


Re: SweetHome3d shut down after some seconds

Thank your for these tests.
The behavior of your installations is really strange...

----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator

[Jun 13, 2009, 9:50:00 AM]

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ulundbac
Newbie

Joined: Jun 14, 2009
Post Count: 1
Status: Offline


Re: SweetHome3d shut down after some seconds

I have exactly the same problem.

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6940161a, pid=516, tid=3728
#
# JRE version: 6.0_14-b08
# Java VM: Java HotSpot(TM) Client VM (14.0-b16 mixed mode windows-x86 )
# Problematic frame:
# C [atioglxx.dll+0x40161a]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- T H R E A D ---------------

Current thread (0x472fc800): JavaThread "J3D-Renderer-1" [_thread_in_native, id=3728, stack(0x48c20000,0x48c70000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00424000

Registers:
EAX=0x48a3d1fc, EBX=0x00000127, ECX=0x00424000, EDX=0x48a3d1fc
ESP=0x48c6f3f0, EBP=0x00000004, ESI=0x47b02280, EDI=0x48554428
EIP=0x6940161a, EFLAGS=0x00010202

Top of Stack: (sp=0x48c6f3f0)
0x48c6f3f0: 47b02280 00000000 4859a0d8 48554428
0x48c6f400: 00000000 0000000a 00424000 0000000a
0x48c6f410: 69401440 4859a0d8 6924f3c0 000305dc
0x48c6f420: 3101109e 47b02280 48554428 693f9f0a
0x48c6f430: 48c6f460 00000127 48c6f450 00000008
0x48c6f440: 4859a0d8 472fc910 00000010 00000000
0x48c6f450: 00000000 00000000 00000187 0000011b
0x48c6f460: 00000000 00000000 00000500 00000400

Instructions: (pc=0x6940161a)
0x6940160a: fd 02 8b 4c 24 18 75 08 66 8b 11 66 89 10 eb 04
0x6940161a: 8b 11 89 10 8b 54 24 44 8b 44 24 48 8b 48 08 43

Stack: [0x48c20000,0x48c70000], sp=0x48c6f3f0, free space=316k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [atioglxx.dll+0x40161a]

[error occurred during error reporting (printing native stack), id 0xc0000005]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j javax.media.j3d.NativePipeline.createNewContext(Ljavax/media/j3d/Canvas3D;JJJJZZZZ)J+0
j javax.media.j3d.NativePipeline.createNewContext(Ljavax/media/j3d/Canvas3D;JLjavax/media/j3d/Drawable;JLjavax/media/j3d/Context;ZZZZ)Ljavax/media/j3d/Context;+25
j javax.media.j3d.Canvas3D.createNewContext(JLjavax/media/j3d/Drawable;JLjavax/media/j3d/Context;ZZZZ)Ljavax/media/j3d/Context;+18
j javax.media.j3d.Canvas3D.createNewContext(Ljavax/media/j3d/Context;Z)Ljavax/media/j3d/Context;+36
J javax.media.j3d.Renderer.doWork(J)V
j javax.media.j3d.J3dThread.run()V+19
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x4785e800 JavaThread "J3D-InputDeviceScheduler-1" [_thread_blocked, id=1264, stack(0x49480000,0x494d0000)]
0x4785d400 JavaThread "J3D-SoundSchedulerUpdateThread-1" [_thread_blocked, id=3624, stack(0x49430000,0x49480000)]
0x47847400 JavaThread "J3D-RenderStructureUpdateThread-1" [_thread_blocked, id=3616, stack(0x493e0000,0x49430000)]
0x47848800 JavaThread "J3D-BehaviorScheduler-1" [_thread_blocked, id=3612, stack(0x49390000,0x493e0000)]
0x47841c00 JavaThread "J3D-TransformStructureUpdateThread-1" [_thread_blocked, id=3272, stack(0x49340000,0x49390000)]
0x47840800 JavaThread "J3D-RenderingEnvironmentStructureUpdateThread-1" [_thread_blocked, id=4016, stack(0x492f0000,0x49340000)]
0x4783f800 JavaThread "J3D-SoundStructureUpdateThread-1" [_thread_blocked, id=3492, stack(0x492a0000,0x492f0000)]
0x4783e800 JavaThread "J3D-GeometryStructureUpdateThread-1" [_thread_blocked, id=3580, stack(0x49250000,0x492a0000)]
0x4783e400 JavaThread "J3D-BehaviorStructureUpdateThread-1" [_thread_blocked, id=524, stack(0x48ec0000,0x48f10000)]
0x4784a400 JavaThread "pool-7-thread-1" [_thread_blocked, id=3508, stack(0x49180000,0x491d0000)]
0x47816400 JavaThread "pool-6-thread-2" [_thread_blocked, id=3504, stack(0x49130000,0x49180000)]
0x4781a800 JavaThread "pool-6-thread-1" [_thread_blocked, id=3852, stack(0x490e0000,0x49130000)]
0x4723f800 JavaThread "pool-4-thread-4" [_thread_blocked, id=3548, stack(0x49090000,0x490e0000)]
0x47241000 JavaThread "pool-4-thread-3" [_thread_blocked, id=2000, stack(0x49040000,0x49090000)]
0x4723e000 JavaThread "pool-4-thread-2" [_thread_blocked, id=3836, stack(0x48ff0000,0x49040000)]
0x4723d400 JavaThread "pool-4-thread-1" [_thread_blocked, id=3432, stack(0x47640000,0x47690000)]
0x4737b000 JavaThread "TimerQueue" daemon [_thread_blocked, id=576, stack(0x48f10000,0x48f60000)]
0x46ead400 JavaThread "Image Fetcher 1" daemon [_thread_blocked, id=3284, stack(0x48e70000,0x48ec0000)]
0x4734e400 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=3268, stack(0x48e20000,0x48e70000)]
0x003f6800 JavaThread "DestroyJavaVM" [_thread_blocked, id=760, stack(0x008d0000,0x00920000)]
=>0x472fc800 JavaThread "J3D-Renderer-1" [_thread_in_native, id=3728, stack(0x48c20000,0x48c70000)]
0x47333400 JavaThread "J3D-MasterControl-1" [_thread_blocked, id=2964, stack(0x48690000,0x486e0000)]
0x47306800 JavaThread "J3D-NotificationThread" [_thread_blocked, id=1932, stack(0x48640000,0x48690000)]
0x472f6800 JavaThread "J3D-TimerThread" [_thread_blocked, id=2736, stack(0x483c0000,0x48410000)]
0x4732f400 JavaThread "J3D-RenderingAttributesStructureUpdateThread" [_thread_blocked, id=3148, stack(0x48370000,0x483c0000)]
0x4727c400 JavaThread "pool-2-thread-1" [_thread_in_native, id=1844, stack(0x47690000,0x476e0000)]
0x47271400 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=3736, stack(0x475f0000,0x47640000)]
0x47260c00 JavaThread "AWT-Windows" daemon [_thread_in_native, id=1944, stack(0x47550000,0x475a0000)]
0x472a2000 JavaThread "AWT-Shutdown" [_thread_blocked, id=2944, stack(0x47500000,0x47550000)]
0x46ed4800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3740, stack(0x47460000,0x474b0000)]
0x46ea0c00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2708, stack(0x470f0000,0x47140000)]
0x46e9a800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2696, stack(0x470a0000,0x470f0000)]
0x46e98c00 JavaThread "Attach Listener" daemon [_thread_blocked, id=2168, stack(0x47050000,0x470a0000)]
0x46e97c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2672, stack(0x47000000,0x47050000)]
0x46e87c00 JavaThread "Finalizer" daemon [_thread_blocked, id=1324, stack(0x46fb0000,0x47000000)]
0x46e83000 JavaThread "Reference Handler" daemon [_thread_blocked, id=880, stack(0x46f60000,0x46fb0000)]

Other Threads:
0x46e80000 VMThread [stack: 0x46f10000,0x46f60000] [id=2668]
0x46ea2c00 WatcherThread [stack: 0x47140000,0x47190000] [id=2172]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 3200K, used 844K [0x029d0000, 0x02d40000, 0x07890000)
eden space 2880K, 18% used [0x029d0000, 0x02a53138, 0x02ca0000)
from space 320K, 100% used [0x02cf0000, 0x02d40000, 0x02d40000)
to space 320K, 0% used [0x02ca0000, 0x02ca0000, 0x02cf0000)
tenured generation total 40684K, used 30282K [0x07890000, 0x0a04b000, 0x429d0000)
the space 40684K, 74% used [0x07890000, 0x096229e0, 0x09622a00, 0x0a04b000)
compacting perm gen total 16384K, used 16376K [0x429d0000, 0x439d0000, 0x469d0000)
the space 16384K, 99% used [0x429d0000, 0x439ce2a8, 0x439ce400, 0x439d0000)
No shared spaces configured.

Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files\Sweet Home 3D\jre6\launch4j-tmp\SweetHome3D.exe
0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000 C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x7c340000 - 0x7c396000 C:\Program Files\Sweet Home 3D\jre6\bin\msvcr71.dll
0x6d800000 - 0x6da8b000 C:\Program Files\Sweet Home 3D\jre6\bin\client\jvm.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x6d7b0000 - 0x6d7bc000 C:\Program Files\Sweet Home 3D\jre6\bin\verify.dll
0x6d330000 - 0x6d34f000 C:\Program Files\Sweet Home 3D\jre6\bin\java.dll
0x6d290000 - 0x6d298000 C:\Program Files\Sweet Home 3D\jre6\bin\hpi.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x6d7f0000 - 0x6d7ff000 C:\Program Files\Sweet Home 3D\jre6\bin\zip.dll
0x6d610000 - 0x6d623000 C:\Program Files\Sweet Home 3D\jre6\bin\net.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll
0x769c0000 - 0x76a74000 C:\WINDOWS\system32\USERENV.dll
0x5b860000 - 0x5b8b5000 C:\WINDOWS\system32\netapi32.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x6d000000 - 0x6d14a000 C:\Program Files\Sweet Home 3D\jre6\bin\awt.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x6d450000 - 0x6d474000 C:\Program Files\Sweet Home 3D\jre6\bin\jpeg.dll
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
0x6d230000 - 0x6d284000 C:\Program Files\Sweet Home 3D\jre6\bin\fontmanager.dll
0x74720000 - 0x7476c000 C:\WINDOWS\system32\MSCTF.dll
0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
0x4fdd0000 - 0x4ff76000 C:\WINDOWS\system32\d3d9.dll
0x475e0000 - 0x475e6000 C:\WINDOWS\system32\d3d8thk.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x47ae0000 - 0x47aee000 C:\Program Files\Sweet Home 3D\lib\j3dcore-ogl-chk.dll
0x5ed00000 - 0x5edcc000 C:\WINDOWS\system32\OPENGL32.dll
0x68b20000 - 0x68b40000 C:\WINDOWS\system32\GLU32.dll
0x73760000 - 0x737ab000 C:\WINDOWS\system32\DDRAW.dll
0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\DCIMAN32.dll
0x69000000 - 0x69657000 C:\WINDOWS\system32\atioglxx.dll
0x6d360000 - 0x6d366000 C:\Program Files\Sweet Home 3D\jre6\bin\jawt.dll
0x48320000 - 0x48349000 C:\Program Files\Sweet Home 3D\lib\j3dcore-ogl.dll
0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\shell32.dll
0x6d630000 - 0x6d639000 C:\Program Files\Sweet Home 3D\jre6\bin\nio.dll
0x6d1a0000 - 0x6d1c3000 C:\Program Files\Sweet Home 3D\jre6\bin\dcpr.dll

VM Arguments:
jvm_args: -Djava.library.path=lib -Xmx1024m
java_command: com.eteks.sweethome3d.SweetHome3D -open C:\Documents and Settings\Owner\My Documents\Schack\VSK\Schackklubben.sh3d
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Python22;C:\Program Files\PC-Doctor for Windows\services;C:\Program Files\ATI Technologies\ATI Control Panel;C:\PROGRA~1\ABSOLU~1;C:\Program Files\IDM Computer Solutions\UltraEdit-32;C:\Program Files\Sweet Home 3D\jre6\bin
USERNAME=Owner
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 3 Stepping 4, GenuineIntel

--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 3

CPU:total 2 (1 cores per cpu, 2 threads per core) family 15 model 3 stepping 4, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ht

Memory: 4k page, physical 523564k(14776k free), swap 1276808k(811224k free)

vm_info: Java HotSpot(TM) Client VM (14.0-b16) for windows-x86 JRE (1.6.0_14-b08), built on May 21 2009 08:03:56 by "java_re" with MS VC++ 7.1

time: Sun Jun 14 10:27:24 2009
elapsed time: 21 seconds

[Jun 14, 2009, 9:48:00 PM]

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Puybaret
Expert

France
Joined: Nov 7, 2005
Post Count: 9418
Status: Offline


Re: SweetHome3d shut down after some seconds

Does the Jar file mentioned by cvalanc work for you also?
Please read also Sweet Home 3D FAQ at http://www.sweethome3d.eu/faq.html

----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator

[Jun 15, 2009, 8:25:00 AM]

[Link]

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Feb 7, 2025, 4:58:57 PM


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