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Posted by cjurie at Jan 15, 2011, 12:51:08 PM
Help Please
I find this software incredible. I've never been interested in CAD before, but got plans for a new house, put them all in, and got incredible 3D images :o) Thanks.

However, on my second project (the upstairs of the same house), something went wrong and both the 2D and 3D screens have gone completely blank (with only the small padlock appearing on the 2D screen).

Have I done something stupid? I can send someone the file if they'd be able to advise.

Otherwise I have to start again :o(

Thanks!

CU - Scotland

Posted by hansmex at Jan 15, 2011, 2:09:37 PM
Re: Help Please
Colin,

Send me the file if you want.

Hans
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Hans

new website - under constuction
hansdirkse.info

Posted by cjurie at Jan 15, 2011, 2:13:12 PM
Re: Help Please
Done, thank you!!

Posted by cjurie at Jan 16, 2011, 1:26:15 PM
Re: Help Please
Hi All,

Just to say that Hans tried his best but the file was damaged. I followed his instructions to find the recovery folder but it was completely empty.

I am using Mac OS X and Sweethome 3D 3.0.

I can send the damaged file over to Puybaret if it's of interest.

Colin

Posted by cjurie at Jan 16, 2011, 1:26:46 PM
Re: Help Please
PS - No idea what Java I'm using... that's too complicated :)

Posted by Puybaret at Jan 16, 2011, 1:33:57 PM
Re: Help Please
Send me your file and I look if I can recover a part of it.
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by cjurie at Jan 17, 2011, 4:39:16 PM
Re: Help Please
Thanks Emmanuel. I started again on the file, so no need to recover it.

Cheers,

Colin