Print at Apr 21, 2026, 11:57:33 PM View all posts in this thread on one page
Posted by alexandrebt at Jan 5, 2026, 10:15:02 PM
Online Manager not uploading files
Hello! First post in the forum here, but using SH3D since the early days (more than 15y ago!)
I find it very useful that you can upload files into the online manager, so they can be quickly accessed via a smartphone or in other pcs without the need to transfer files between devices - very useful during my house renovation, when sometimes I need to refer back to the drawings I made in the desktop app, but while on-site.

However, since last week, when uploading a model, it gets stuck with the bar at what would be around 90%.

The file does appear in the manager if I access from my phone (or refresh the page) but opening it online becomes a blank model.

Is this a known issue?

(PS: the file is less than 5Mb, so below the limit anyway...)

Posted by alexandrebt at Mar 10, 2026, 9:37:31 AM
Re: Online Manager not uploading files
RIP Sweet home 3d...
No support - this apparently became a money machine subscription-for-everything since space mushrooms took over. And I bet this comment will be filtered out of the forum due to the criticism.
I miss Emmanuels time.

Posted by Daniels118 at Mar 11, 2026, 5:22:52 AM
Re: Online Manager not uploading files
Does it happen for a specific file or with any file?
If you can share the file I can try to upload it using my account, if it works for me then it means something is corrupted with your account (in which case spacemushrooms will have to analyze the problem), if it doesn't work even for me then it means something is corrupted within the file, and we can try to fix it by hand.