Sweet Home 3D Forum - Print Thread - The 3D graphics no longer work after updating to version 7.5

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Print at Dec 25, 2025, 11:33:15 PM

Posted by MathiasSchumacher at Aug 26, 2024, 1:17:55 PM

The 3D graphics no longer work after updating to version 7.5
Hello,

I use the online version and with the new update the 3D graphics is not longer woorking (see picture attached). What could I do? Sorry I realy are a beginner.

Thanks for your support and best regrads from Switzerland
Mathias

Image at https://kuhnerag-my.sharepoint.com/:i:/g/pers...Q9SeLWNQKrSQvRJw?e=pm1s0d

Posted by Puybaret at Aug 26, 2024, 7:35:40 PM

Re: The 3D graphics no longer work after updating to version 7.5
Did you try to reload the Online page?
On what device / browser did you try?
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by MathiasSchumacher at Aug 27, 2024, 12:23:41 PM

Re: The 3D graphics no longer work after updating to version 7.5
Dear Puybaret,

thank your for your repley. Yes, I reloaded the online page and the whole browser several times and also restart my computer. I use Microsoft Edge. I tryed it also with google chrome but have the same problem.

Best regards
Mathias

Posted by Puybaret at Aug 27, 2024, 4:13:14 PM

Re: The 3D graphics no longer work after updating to version 7.5
I fixed the issue. Please test again.
It was some kind of regression which happened in some web browsers almost at the same moment as Sweet Home 3D 7.5 was released. Even Sweet Home 3D 7.0 was broken!
But I found how to circumvent the issue.

Thanks for reporting this bug.
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by MathiasSchumacher at Aug 28, 2024, 10:16:02 AM

Re: The 3D graphics no longer work after updating to version 7.5
Thank you very much for the quick response and for resolving the problem. It is working again now! Thanks! Mathias

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Dec 25, 2025, 11:33:15 PM