Jan 22, 2026, 3:46:12 PM
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Sweet Home 3D Forum » List all forums » » Forum: 3D problems » » » Thread: View in separate window freezes my Mac |
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| Print at Jan 22, 2026, 3:46:12 PM | View all posts in this thread on one page |
| Posted by silvanschaad at May 7, 2024, 3:25:00 PM |
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View in separate window freezes my Mac Hi I have a MacBook Pro (M3 Max, 36 GB) running on Mac Os Sonoma 14.1. After switching to this device, I ran into issues with not being able to open recent projects I did on the previous computer. Though I was able to open older projects and even doing new projects. After running through all the usual hustle with deinstalling, killing all files, clean up and so forth, I now have a new download from your website (I also had the paid version from app store, but was using it with a different apple id). Whenever I try to "view in separate window" it freezes instantly and the rainbow wheel of death keeps on spinning until i force quit. Please help. I'm using SH3D for over ten years now and it's a crucial part of my business. Open for questions and any help. Thanks for your support |
| Posted by Puybaret at May 7, 2024, 7:43:07 PM |
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Re: View in separate window freezes my Mac If you use a second monitor, turn in off while you open the file. I would also recommend to update your system to the last Sonoma version. ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by silvanschaad at May 16, 2024, 5:22:23 PM |
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Re: View in separate window freezes my Mac Thanks Emmanuel for your reply. I did some more research on second screen behaviour and I looks like this is causing the wheel of death. Fact is that a second monitor is crucial to have because on a 14" macbook I can't work for hours and don't have enough room for details nor overview. So considering this I and your advice, the performance on the macbook without second screen was close to before. Mostly running without any issues no matter what I was doing. I also changed the way I wired up the second monitor. Previously mostly with an external adapter, but now also with the direct html input. I couldn't see a mayor difference though... What brought the solution for now (still testing and observing) is changing the lead monitor within system settings. I had chosen the macbook and changed now to the second monitor which basically solves the problem. So prior to my old setup with an older intel-based macbook this seems to be a newer setting that you can make and that might cause these problems... |
| Posted by Puybaret at May 16, 2024, 6:18:22 PM |
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Re: View in separate window freezes my Mac I'm not sure but your issue looks like Florent's one reported in bug ticket #1259. Could you try the version 7.3a available here to check if it works better in your case? ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by Puybaret at May 27, 2024, 6:34:18 PM |
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Re: View in separate window freezes my Mac Any news about the version 7.3a I proposed? ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by Puybaret at May 31, 2024, 4:30:16 PM |
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Re: View in separate window freezes my Mac I released the version 7.4 with the correction proposed in ticket #1259. Hope it will fix your issue... ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by silvanschaad at Jun 11, 2024, 10:53:34 AM |
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Re: View in separate window freezes my Mac Hi Emmanuel I use 7.3.1 and it works. But I guess the game changer has been changing the lead monitor to my external big screen... You can close this thread for now. |
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