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Posted by MikeThack at Oct 5, 2020, 4:16:59 PM
Exported homes manager - error 40
Hi,

I've loaded 2 versions of a plan for our new village hall to the Export Homes Manager which is a great facility as it allows others to view and comment.

However, I'm now trying to upload new updates and am having a problem. I've done this previously and it worked, prompted me that the file already existed and do I want to overwrite, which I do. But it now gets probably about 85-90% of the way along the upload bar and then stops with an error :-
"Couldn't export home
Error 40: Can't export home"

I did have that intermittently previously and it seemed to clear by refreshing the page but even that isn't working for me now.

Does anyone have an idea of what an "error 40" is?

Posted by Puybaret at Oct 5, 2020, 7:54:37 PM
Re: Exported homes manager - error 40
From the server logs that I just checked, it seems that the file you tried to export is damaged. If you are able to open it with Sweet Home 3D application, please send your SH3D file to me so I can check why the server thinks it's not correct.
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by MikeThack at Oct 5, 2020, 11:53:19 PM
Re: Exported homes manager - error 40
File sent, thanks!

Posted by Puybaret at Oct 6, 2020, 1:01:38 PM
Re: Exported homes manager - error 40
Thanks for your file. As you tried yourself meanwhile, it now works without error. Strange sad
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Emmanuel Puybaret, Sweet Home 3D creator