Yes, I think most people simply don't see the documentation part of that menu, because most forums are set up with either beginner threads, or introduction threads. I think that is what most people come here and look for...
And actually I think having a section of the forum especially for beginners, with maybe a moderator to keep an eye on it, would be a good idea... It would keep repeat threads to a minium, and also maybe repeat questions.
A plug in Section would likely be a good idea also...
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