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  Sweet Home 3D Forum
  Category: Open discussions
  Forum: Sweet Home 3D bar
  Thread: Project has gone blank

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MichelleVH
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South Africa
Joined: Oct 2, 2022
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Project has gone blank
Good day,
Thank you for all your help so far.
My project has suddenly disappeared; both the plan and 3D view. There is no grid, so it's not even like I deleted it by accident. The furniture is all there in the list. The whole screen is just blank. I have tried the "select all levels" option and still nothing.
[Nov 4, 2022, 1:49:50 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Keet
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Netherlands
Joined: Apr 8, 2022
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Re: Project has gone blank
One possibility is that your 2D view is completely covered with the 3D view and it is in 'Virtual visit' mode where the camera is pointing away from your project.

Check what you see when you right click in your 'empty' window.

If the context menu starts with 'Aerial view' and 'Virtual visit' it's a 3D view window. Drag the top of that window down and your 2D window will appear. You are most likely in 'Virtual visit' mode where the camera is pointing away form your project so it doesn't show anything. Switch to 'Aerial view' and there's a good chance your project will appear. You might have to select a piece of furniture to center the view on it.
[Nov 4, 2022, 2:53:59 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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France
Joined: Nov 7, 2005
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Re: Project has gone blank
Thank you Keet for your suggestions, but as Michelle reported that her plan view is empty too, I think her file probably needs some repair (probably some NaN values in home.xml to be replaced).
Please send me your file and I'll check if it's possible to repair it.
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Emmanuel Puybaret, Sweet Home 3D developer
[Nov 4, 2022, 3:08:03 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
MichelleVH
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South Africa
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Re: Project has gone blank
Thanks so much. I have sent you the file.
[Nov 4, 2022, 4:03:49 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
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