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  Category: Help
  Forum: 3D problems
  Thread: Reproducible crash when importing furniture

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henrisson
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Reproducible crash when importing furniture
Starting today, I can consistently crash Sweet Home 3D (Version 6.5.1 Mac App Store, MacOS) by importing furniture.

I'm not sure whether it's the result of one of the existing pieces I have imported, or the library getting too large, or the update released 2 days ago according to the mac store.

What happens: I select a zipped DAE file, the first dialog looks fine, and when comes the dialog to check/change orientation, I get the MacOS lollipop spinner - the only thing I can do at that point is force quit.


When force-quitting I get a trace - not sure how useful that it, but happy to paste it here if useful.
[Mar 14, 2021, 10:00:04 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Reproducible crash when importing furniture
It’s probably the same issue as reported in this thread. Hope we’ll soon find a solution for this bug that I can’t reproduce (yet?).
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Emmanuel Puybaret, Sweet Home 3D developer
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[Edit 1 times, last edit by Puybaret at Apr 1, 2021, 6:30:06 PM]
[Mar 15, 2021, 7:52:13 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
henrisson
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Re: Reproducible crash when importing furniture
Would the trace help?
[Mar 16, 2021, 1:13:52 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
sb0373
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Re: Reproducible crash when importing furniture
I am actually in the same boat on CentOS 8 with Java 11.0.9.1.
Bug 1015/the linked issue seems to be different as the system is freezing on import. On my system and as far as I understand, on this post SweetHome3D is crashing.

# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.202-b08 mixed mode linux-amd64 compressed oops)
# Problematic frame:
# C [libawt_xawt.so+0x45ee9] ReadRegionsInList.constprop.5+0x4e9

I have thread dumps available.
[Apr 17, 2021, 4:03:14 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
thomasa88
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Re: Reproducible crash when importing furniture
I hit the same problem when updating Ubuntu. Reported the crash to this bug: https://sourceforge.net/p/sweethome3d/bugs/943/

Building Sweet Home 3D from the last source code version, r7881, the crash is gone.
[Jul 20, 2021, 12:51:30 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Reproducible crash when importing furniture
Thomasa88, the bug #943 / #864 isn't the same as the original post. The crash you encountered happens when Sweet Home 3D tries to create a small screenshot of the imported 3D model at the last step of the wizard.
But thanks for reporting a solution smile
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Emmanuel Puybaret, Sweet Home 3D developer
[Jul 20, 2021, 7:15:24 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
dam_j
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Re: Reproducible crash when importing furniture
Thomasa88, the bug #943 / #864 isn't the same as the original post. The crash you encountered happens when Sweet Home 3D tries to create a small screenshot of the imported 3D model at the last step of the wizard.
But thanks for reporting a solution smile


I have exactly this problem with MacOS on 6.5.2.

100% reproducible with my MacPro running MacOS Catalina and my old MacBook Pro running MacOS HighSierra.

Is there a downgrade version ?

I totally understand that i have no right to complain about free SW, but please fix it love struck
[Jul 22, 2021, 8:26:21 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Reproducible crash when importing furniture
Please use the version proposed in this post.
----------------------------------------
Emmanuel Puybaret, Sweet Home 3D developer
[Jul 22, 2021, 9:34:05 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
dam_j
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Re: Reproducible crash when importing furniture
Please use the version proposed in this post.


That solved my problem, thank you very much !!
[Jul 23, 2021, 10:51:34 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
shakylegs36
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Re: Reproducible crash when importing furniture
Yes, this has recently happened to me. I have done a work-around. I opened a project file I had made previously, scrubbed it clean, then saved it with the title: "Blank." So when I do a new project I load the "Blank" file from the "Open Recent Home" selection list, proceed with the drawing, then do a "Save As." A nuisance but works for me.
[Dec 1, 2023, 4:41:25 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
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