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9seidean7sidh3
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Application Crashes Mac and have to hard reboot

Hi, the last four days Sweethome 3D have caused me to have to (hard) reboot my MAC which completely crashes... cursor moves but no access to dock or any menu items....before this I had no problems.... today I searched to see if there was an update, and there was, so I installed thinking it just needed an update... nope still crashing the whole system...

It occurs usually when I am trying to move an object but no particular object.... I don't build walls or anything I simply layout the room and add furniture for rearranging...

The only changes I have made is updating Safari and some sort of security patch from Apple a couple of weeks ago but no other changes to the system... Thank you
[Apr 24, 2020, 6:48:17 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Application Crashes Mac and have to hard reboot

What system do you use?
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Emmanuel Puybaret, Sweet Home 3D developer
[Apr 24, 2020, 11:46:13 PM] Show Printable Version of Post    View Member Profile    Send Private Message    Hidden to Guest [Link] Report threatening or abusive post: please login first  Go to top 
9seidean7sidh3
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Re: Application Crashes Mac and have to hard reboot

Os x 10.14.6

Intel Iris Graphics 6100 1536 MB graphics
Intel Core i7
Processor Speed: 3.1 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
[Apr 25, 2020, 12:42:37 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
9seidean7sidh3
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Re: Application Crashes Mac and have to hard reboot

Any Ideas?
[Apr 26, 2020, 4:58:57 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
9seidean7sidh3
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Re: Application Crashes Mac and have to hard reboot

I tried the Java Web Start version and same thing as with the download version...
[Apr 27, 2020, 12:23:39 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Application Crashes Mac and have to hard reboot

Please try the version of Sweet Home 3D which runs with Apple Java 6 that you'll have to install too.
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Emmanuel Puybaret, Sweet Home 3D developer
[Apr 27, 2020, 9:35:30 AM] Show Printable Version of Post    View Member Profile    Send Private Message    Hidden to Guest [Link] Report threatening or abusive post: please login first  Go to top 
9seidean7sidh3
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Re: Application Crashes Mac and have to hard reboot

No joy.... although it took probably 2 to 3 hours to crash instead of 20 minutes... it did so eventually.... and other tricks too try?
[Apr 27, 2020, 7:53:26 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Application Crashes Mac and have to hard reboot

I fear that Apple introduced a regression in their recent security update, so either you wait they fix it (but are they aware of the problem?) or you upgrade to Mojave if it’s possible (I would avoid Catalina unless you’re 100% sure all your apps are 64 bit).
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Emmanuel Puybaret, Sweet Home 3D developer
[Apr 27, 2020, 8:01:53 PM] Show Printable Version of Post    View Member Profile    Send Private Message    Hidden to Guest [Link] Report threatening or abusive post: please login first  Go to top 
9seidean7sidh3
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Re: Application Crashes Mac and have to hard reboot

Ok... I am already on Mojave so I wait to see if they provide another update... thank you...
[Apr 27, 2020, 11:42:27 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Application Crashes Mac and have to hard reboot

Sorry, I mixed your issue with the one of another user. Mojave is the system I use everyday at the moment and I didn't experience any problem on my side. There must have been an other change in the past weeks...
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Emmanuel Puybaret, Sweet Home 3D developer
[Apr 30, 2020, 9:33:45 AM] Show Printable Version of Post    View Member Profile    Send Private Message    Hidden to Guest [Link] Report threatening or abusive post: please login first  Go to top 
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