Print at Jul 8, 2020, 1:08:03 AM View all posts in this thread on one page
Posted by morgindale at Oct 4, 2019, 11:57:38 AM
sad   Windows 10 Version not starting (White Splash Screen)
Hey guys!

I just bought the Windows 10 Edition of SH3D to get the extended library, but i cannot get it to start... Graphics drivers are up2date, Java is up2date and i tried the things mentioned in the FAQ. The thing with the extra file and the 32bit version worked and i can start it, but that's not what i paid for, because the extended library items are missing this way :-(

I also tried reinstalling graphics drivers but this also didnt help.

Anyone knows what could be wrong? What can i do?

Posted by Dr_Marko_Rocznik at May 22, 2020, 11:58:32 AM
Re: Windows 10 Version not starting (White Splash Screen)
I had the same problem. I installed the free version from the website and then also the M$-version worked. Then I uninstalled both and reinstalled the M$-Version. This worked.

Also I learned, that the libraries I paid for are for free to download. So I spend a morning with trouble shooting. Who cares about the 15€, but an complete morning lost hurts!

Posted by Alex210 at May 30, 2020, 5:33:55 PM
Re: Windows 10 Version not starting (White Splash Screen)
Please contact puybaret@eteks.com i guess he can help you.
http://www.sweethome3d.com/support/forum/viewthread_thread,10128#47774